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For Companies At a Glance
- Tasks: Join our team to provide parts support for commercial vehicles and assist customers with their needs.
- Company: AM Phillip Trucktech, Scotland's leading commercial vehicle specialists with over 70 years of experience.
- Benefits: Enjoy 30 days holiday, flexible hours, staff discounts, and health & wellbeing support.
- Why this job: Be part of a family business that values its employees and offers great career growth.
- Qualifications: Experience in a similar role and strong communication skills are essential.
- Other info: Work in a brand new branch with on-site parking and a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Our customers and colleagues are our priority. It is our aim to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. AM Phillip Trucktech are a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists. We currently have seven depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.
We have a new and exciting opening for an experienced Parts Advisor to join the Parts Team at our brand new branch in Dyce, Aberdeen, situated within easy access of the AWPR and with on-site parking.
THE ROLE
- To work within a dedicated team providing original and aftermarket parts support to a customer base of commercial vehicle operators and other small businesses.
- Provide parts support to our own very busy workshop.
- Communicate with customers to determine their requirements.
- Identify parts, produce quotations and supply parts required for various jobs.
- Accurately process customer/workshop orders as well as orders received via other AM Phillip Trucktech branches.
- Assist colleagues where required with goods in, parcel despatch, serving on customer counters and warehouse duties.
- Take part in the completion of the department’s annual stock take.
KEY SKILLS
- Experience in a similar role is essential.
- Good communication skills.
- Customer Service skills.
- Experience of commercial vehicles is preferable but not essential.
- IT literacy.
- Punctuality.
Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.
COMPANY BENEFITS
- 30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service).
- Enhanced company pension.
- Flexible working hours (subject to availability).
- Staff discount on new and used cars via our Glenford dealership.
- Bereavement leave.
- On-site parking.
- Company life-assurance policy.
- Health & wellbeing support.
- Mortgage advice.
- Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!
To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.
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Parts Advisor / Supervisor (Dyce) employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor / Supervisor (Dyce)
✨Tip Number 1
Get to know the company! Research AM Phillip Trucktech and their values. Understanding their commitment to customers and colleagues will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Parts Advisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and parts knowledge. Think about scenarios where you've excelled in similar roles and be ready to share those experiences. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at AM Phillip Trucktech. Good luck!
We think you need these skills to ace Parts Advisor / Supervisor (Dyce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience you have in customer service and parts support, especially if you've worked with commercial vehicles before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at AM Phillip Trucktech. Share specific examples of how your experience aligns with our values and the role itself. Keep it friendly and professional!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family business!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Parts
Before the interview, brush up on your knowledge of commercial vehicle parts and their functions. Familiarise yourself with the brands mentioned in the job description, like IVECO, Ford, Fiat, and Maxus. This will show that you’re genuinely interested and ready to contribute from day one.
✨Customer Service Focus
Since customer service is a priority for the company, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to meet a customer's needs, as this will demonstrate your commitment to excellent service.
✨Team Player Mindset
The role involves working within a dedicated team, so be ready to discuss your experience collaborating with others. Share specific instances where you supported colleagues or contributed to a team goal, highlighting your ability to work well in a group setting.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the training process for new hires, or how success is measured in the Parts Team. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
