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For Companies At a Glance
- Tasks: Support customers and colleagues by managing parts orders and providing excellent service.
- Company: Join AM Phillip Trucktech, Scotland's leading commercial vehicle specialist with a family business vibe.
- Benefits: Enjoy discounts on cars, competitive pay, and a supportive team environment.
- Why this job: Be part of a dynamic team in a growing company and make a real impact.
- Qualifications: Experience in automotive parts and customer service is essential.
- Other info: 40-hour work week with flexible shifts and opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Our customers and colleagues are our priority. Our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work.
AM Phillip Trucktech is a family business that has been trading for almost 70 years and is Scotland\’s leading commercial vehicle specialist.
We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat, and Maxus commercial vehicle franchises.
We are currently recruiting an experienced Parts Advisor to join our busy parts department in Broxburn.
This is an office-based role requiring prior knowledge and understanding of the automotive stores/parts department environment, experience in ordering parts, customer service, and the allocation of items to and from the shop floor. This is an exciting opportunity to take on a new challenge with a dynamic and rapidly growing company.
The working pattern is 40 hours per week, Monday to Friday, alternating between early and late shifts covering the department from 6 am to 6 pm. Saturday mornings will also be worked on a rota basis and paid at overtime rate.
THE PERSON
The successful candidate will work within a dedicated team, providing original and aftermarket parts support to a customer base of commercial vehicle operators and small businesses. Responsibilities include providing parts support to our busy workshop, communicating with customers to determine requirements, identifying parts, producing quotations, and supplying parts for various jobs. You will accurately process customer and workshop orders, assist colleagues with goods in, parcel dispatch, serving on customer counters, and warehouse duties. Participation in the department’s annual stock take is also required.
COMPANY BENEFITS
Discounts on new and used cars at our Glenford dealership.
Please upload your CV and covering letter below to apply for this position.
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Parts Advisor (Broxburn) employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor (Broxburn)
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at AM Phillip Trucktech. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of parts and customer service. We want to see your passion for the role, so think about how you can demonstrate your experience with ordering parts and supporting customers.
✨Tip Number 3
Showcase your teamwork skills! Since you'll be working closely with colleagues, be ready to share examples of how you've collaborated in previous roles. We love a candidate who can fit right into our dedicated team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our family business.
We think you need these skills to ace Parts Advisor (Broxburn)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive parts environment. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Parts Advisor role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to mention any relevant experience you have. We love candidates who can communicate effectively and provide top-notch support to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Parts
Make sure you brush up on your knowledge of automotive parts and their functions. Familiarise yourself with the brands mentioned in the job description, like IVECO, Ford, Fiat, and Maxus. This will show that you're not just interested in the role but also have a genuine passion for the industry.
✨Customer Service Focus
Since customer service is key in this role, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Think about how you can demonstrate your ability to communicate effectively and provide excellent support to both customers and colleagues.
✨Show Team Spirit
This position involves working within a dedicated team, so be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague out. Highlighting your teamwork skills will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some practical questions related to ordering parts and managing inventory. Brush up on your experience with stock management and order processing. You might even want to think through a few scenarios where you had to identify parts or handle stock discrepancies.