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- Tasks: Support customers with original and aftermarket parts, and process orders efficiently.
- Company: Leading commercial vehicle specialist in Scotland with a strong team culture.
- Benefits: 30 days holiday, enhanced pension, flexible hours, and staff vehicle discounts.
- Why this job: Join a dynamic team and make a difference in the commercial vehicle industry.
- Qualifications: Strong communication, customer service skills, and IT literacy required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading commercial vehicle specialist in Scotland is seeking an experienced Parts Adviser to join their team in Dundee. You will provide original and aftermarket parts support, communicate with customers, and process orders efficiently.
Ideal candidates will possess strong communication, customer service skills, and IT literacy.
The company offers competitive benefits including:
- 30 days of holiday
- Enhanced pension
- Flexible working hours
- Staff discount on vehicles
Senior Parts Advisor – Commercial Vehicles (Dundee) employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor – Commercial Vehicles (Dundee)
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge. Knowing the ins and outs of original and aftermarket parts will show you're serious about the role and ready to hit the ground running.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've handled tough situations with customers in the past. This will highlight your ability to communicate effectively and keep clients happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Parts Advisor – Commercial Vehicles (Dundee)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts advising and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Parts Advisor role. Share specific examples of how you've excelled in similar positions and how you can bring that expertise to our team.
Show Off Your IT Skills: Since IT literacy is key for this role, make sure to mention any relevant software or systems you've used in the past. We love candidates who are tech-savvy and can adapt quickly to new tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Parts
Brush up on your knowledge of both original and aftermarket parts. Be ready to discuss specific examples of how you've helped customers find the right parts in the past. This shows your expertise and passion for the role.
✨Show Off Your Communication Skills
Since strong communication is key, practice explaining complex parts or processes in simple terms. You might even want to role-play with a friend to simulate customer interactions. This will help you feel more confident during the interview.
✨Demonstrate IT Literacy
Familiarise yourself with common parts management software and tools. If you have experience with specific systems, be prepared to discuss how you've used them to improve efficiency in your previous roles.
✨Highlight Customer Service Experience
Think of examples where you've gone above and beyond for a customer. Whether it was resolving an issue or providing exceptional service, these stories will illustrate your commitment to customer satisfaction, which is crucial for this position.
