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- Tasks: Join our team to provide parts support for commercial vehicles and assist customers with their needs.
- Company: AM Phillip Trucktech, Scotland's leading commercial vehicle specialists with a friendly family culture.
- Benefits: 30 days holiday, flexible hours, staff discounts, and health & wellbeing support.
- Why this job: Be part of a supportive team in a dynamic environment with great career prospects.
- Qualifications: Experience in a similar role and strong communication skills are essential.
- Other info: Enjoy excellent working conditions and a competitive remuneration package.
The predicted salary is between 24000 - 36000 £ per year.
Our customers and colleagues are our priority. It is our aim to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. AM Phillip Trucktech are a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists. We currently have seven depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.
We have a new and exciting opening for an experienced Parts Adviser to join the Parts Team at our in Dundee.
THE ROLE
- To work within a dedicated team providing original and aftermarket parts support to a customer base of commercial vehicle operators and other small businesses.
- Provide parts support to our own very busy workshop.
- Communicate with customers to determine their requirements.
- Identify parts, produce quotations and supply parts required for various jobs.
- Accurately process customer/workshop orders as well as orders received via other AM Phillip Trucktech branches.
- Assist colleagues where required with goods in, parcel despatch, serving on customer counters and warehouse duties.
- Take part in the completion of the department’s annual stock take.
KEY SKILLS
- Experience in a similar role is essential.
- Good communication skills.
- Customer Service skills.
- Experience of commercial vehicles is preferable but not essential.
- IT literacy.
- Punctuality.
Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.
COMPANY BENEFITS
- 30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)
- Enhanced company pension
- Flexible working hours (subject to availability)
- Staff discount on new and used cars via our Glenford dealership
- Bereavement leave
- On-site parking
- Company life-assurance policy
- Health & wellbeing support
- Mortgage advice
- Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!
To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.
Experienced Parts Advisor (Dundee) employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Parts Advisor (Dundee)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research AM Phillip Trucktech, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AM Phillip Trucktech family!
We think you need these skills to ace Experienced Parts Advisor (Dundee)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts advising and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Dundee. Share your passion for commercial vehicles and how you can contribute to our friendly work environment.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with AM Phillip Trucktech!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Parts
Make sure you brush up on your knowledge of commercial vehicle parts. Familiarise yourself with the brands AM Phillip Trucktech represents, like IVECO, Ford, Fiat, and Maxus. Being able to discuss specific parts and their applications will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since customer service is a priority for this company, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can demonstrate your communication skills and ability to understand customer needs during the interview.
✨Be Ready for Teamwork Questions
This role involves working closely with colleagues, so expect questions about teamwork. Prepare to share instances where you collaborated effectively with others, especially in a busy environment. Highlight your flexibility and willingness to assist teammates.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. You might ask about the team dynamics or how success is measured in the Parts Team. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
