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For Companies At a Glance
- Tasks: Assist customers with parts enquiries and manage stock efficiently.
- Company: Join a family-run business leading Scotland's commercial vehicle sector for 70 years.
- Benefits: Enjoy 30 days holiday, flexible hours, and staff discounts on cars.
- Other info: Opportunities for career growth and a supportive workplace culture.
- Why this job: Gain valuable experience in a dynamic automotive environment with great training.
- Qualifications: Experience in a parts department and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
AM Phillip Trucktech is a family business that has operated for 70 years, leading Scotland’s commercial vehicle sector. We manage seven depots and are the sole IVECO dealer group in Scotland, while also representing Ford, Fiat and Maxus commercial vehicle franchises. The role of parts sales advisor is based at our busy workshop in Broxburn and offers manufacturer training, competitive pay and excellent working conditions. Shift patterns: Monday to Friday with rotational Saturday mornings.
THE ROLE
- Respond to customer enquiries in person, by phone and via email.
- Order, book out parts, invoice, and collect payment.
- Check in parts deliveries as required.
- Manage parts stock and maintain accurate records.
- Build and maintain supplier relationships.
- Liaise with the workshop, service advisors and customers.
- Provide quotations to customers.
- Deliver parts during holiday cover as needed.
THE PERSON
- Previous experience in a parts department.
- Strong understanding of a mechanical/automotive environment.
- Excellent organisational and customer‑service skills.
- High IT literacy.
- Current full driving licence.
COMPANY BENEFITS
- 30 days holiday per annum, plus an extra day on your birthday after a year’s service.
- Enhanced company pension.
- Flexible working hours (subject to availability).
- Staff discount on new and used cars via our Glenford dealership.
- Bereavement leave.
- On‑site parking.
- Company life‑assurance policy.
- Health & wellbeing support.
- Mortgage advice.
- Referral programme: colleagues can receive up to £1,000 for each successful technician referral.
You must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible. Sponsorships are not available.
Experience Parts Advisor in Broxburn employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Parts Advisor in Broxburn
✨Tip Number 1
Get to know the company! Research AM Phillip Trucktech and understand their values and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Parts Advisor role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to parts sales and customer service. Think about specific examples from your past experience that highlight your skills and how they relate to the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Experience Parts Advisor in Broxburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a parts department and any relevant skills. We want to see how your background fits with the role of Experience Parts Advisor, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at AM Phillip Trucktech. Mention your customer service skills and any experience in a mechanical or automotive environment to grab our attention.
Show Off Your IT Skills: Since high IT literacy is key for this role, make sure to mention any relevant software or systems you’ve used in the past. We love tech-savvy candidates who can manage parts stock and maintain accurate records efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Let’s get started!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you have the expertise needed for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role requires strong interpersonal skills, so be ready to demonstrate your ability to handle enquiries and build relationships.
✨Showcase Your Organisational Skills
Think of instances where you've successfully managed stock or maintained accurate records. Highlighting your organisational abilities will reassure them that you can handle the busy environment at AM Phillip Trucktech.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or team dynamics.