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- Tasks: Manage customer enquiries and book vehicles in a busy workshop.
- Company: Leading commercial vehicle group in Scotland with a dynamic environment.
- Benefits: 30 days holiday, enhanced pension, and flexible working hours.
- Why this job: Join a customer-focused team and grow your career in the automotive industry.
- Qualifications: Experience in a similar role with strong organisational and communication skills.
- Other info: Perfect for reliable individuals seeking career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading commercial vehicle group in Scotland is seeking a customer-focused Service Desk Advisor for their busy vehicle workshop. The ideal candidate will possess experience in a similar role, showcasing strong organisational and communication skills.
Responsibilities include:
- Managing customer enquiries
- Booking vehicles
- Utilising IT systems
The position offers attractive benefits such as 30 days holiday, enhanced pension, and flexible working hours. Ideal for reliable individuals looking to grow in a dynamic environment.
Automotive Service Advisor – Flexible Hours, 30 Days Holiday employer: A M Phillip Trucktech Ltd.
Contact Detail:
A M Phillip Trucktech Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Flexible Hours, 30 Days Holiday
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and vehicle management. We all know that confidence is key, so role-play with a mate to nail your responses!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed customer enquiries or bookings in the past. This will demonstrate your ability to handle the busy environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Service Advisor – Flexible Hours, 30 Days Holiday
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have as a Service Advisor or in a similar role. We want to see how your skills can help us manage customer enquiries and keep our workshop running smoothly.
Be Organised: Since this role involves booking vehicles and managing multiple tasks, it’s crucial to demonstrate your organisational skills. Share examples of how you've successfully juggled responsibilities in the past.
Communicate Clearly: Strong communication is key in this position. Use your application to showcase your ability to convey information effectively, whether it's with customers or team members. We love clear and concise communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at A M Phillip Trucktech Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and the specific role of a Service Desk Advisor. Familiarise yourself with common customer enquiries and how to handle them effectively. This will show that you're not just interested in the job but also understand the industry.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Prepare examples from your past experience where you successfully managed customer interactions or resolved issues. This will demonstrate your ability to connect with customers and colleagues alike.
✨Organisational Skills Matter
Highlight your organisational skills during the interview. Be ready to discuss how you manage multiple tasks, such as booking vehicles and handling enquiries simultaneously. You might even want to share a specific instance where your organisational skills made a difference in your previous role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. Inquire about the team dynamics, the IT systems they use, or how they measure success in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
