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For Companies At a Glance
- Tasks: Identify and source parts for customers while providing excellent service.
- Company: Join Gammies Groundcare, a trusted name in horticultural and agricultural machinery.
- Benefits: Enjoy employee discounts, pension, life insurance, and free parking.
- Why this job: Perfect for mechanics enthusiasts eager to learn in a dynamic environment.
- Qualifications: Customer service experience preferred; passion for mechanics is a must.
- Other info: Full training provided with support from experienced staff.
The predicted salary is between 20000 - 24000 ÂŁ per year.
Gammies Groundcare Forfar (Part of A. M. Phillip) is recruiting for a Trainee Parts Assistant.
The Role
We are currently recruiting a Trainee Parts Assistant for our depot in Forfar. This role is ideal for anyone with previous customer service experience and a passion for mechanics and parts who is keen to learn more. No two days are the same. This role is within our parts department, where you will be identifying and sourcing parts for our external customers and our internal departments, dealing with counter sales, internal goods, and customer inquiries. With a wide area of responsibilities, we are looking for someone confident in working independently and as part of a team, with a pleasant manner and demeanour and great customer service skills. Previous experience in a customer-facing role is preferred; full training will be provided, and you will be supported throughout by our existing parts manager and supervisor.
National Minimum Wage applies.
Company Benefits:
- Company Pension
- Employee Discount
- On-site/Free Parking
- Life insurance
The Company
Gammies has over 50 years of knowledge and experience supplying products and services to our customers. We specialise in supplying Horticultural and Agricultural Machinery, Spare Parts, Accessories, and Service to fulfil our customers’ requirements. Giving advice and making sure you have the right machine for the task you require is our prime aim, and should a visit to our premises be required to do this, “No Problem”. All the equipment we supply is fully assembled, and on handover to our customer, we advise and instruct on the correct use and maintenance. We are always available post-sale to help with any queries you may have. After-sales support is a major part of our commitment. Our staff are trained by the manufacturers of the equipment we supply. So, when you require service and support from us, you can expect the very best advice and support available. Our reputation is built on quality, excellent service, friendly staff, good value, and a clear goal to support our customers.
Key Skills:
- Excellent organisational and communication skills
- Customer-focused, hardworking and trustworthy
- Willingness to learn
Preferred but not essential:
- Experience in a customer-facing role (e.g. retail, sales, hospitality)
- Previous experience/knowledge of parts
If you feel you have the right level of commitment and drive to deliver the highest level of service to our customers, then please apply on our website, in writing or email your CV.
Trainee Parts Assistant employer: A.M.Phillip Ltd.
Contact Detail:
A.M.Phillip Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Parts Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gammies Groundcare. Understand their products and services, and think about how your customer service experience can fit into their mission. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We want you to feel confident when discussing how you can contribute to the team.
✨Tip Number 3
Show your passion for mechanics! If you have any personal projects or interests related to parts or machinery, be sure to mention them. This will demonstrate your enthusiasm for the role and your willingness to learn more about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can help you stand out in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Trainee Parts Assistant
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about the Trainee Parts Assistant role! Share your interest in mechanics and parts, and how your previous customer service experience can help you shine in this position.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your background fits with our team and the responsibilities of the role.
Be Personable: Since we're looking for someone with great customer service skills, don’t hesitate to let your personality shine through in your application. A friendly tone can go a long way in making a good impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at A.M.Phillip Ltd.
✨Know Your Parts
Before the interview, brush up on basic parts knowledge related to horticultural and agricultural machinery. Familiarise yourself with common components and their functions. This will show your passion for mechanics and help you stand out as someone eager to learn.
✨Customer Service Skills Shine
Since previous customer service experience is preferred, think of specific examples from your past roles where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with customers effectively.
✨Show Your Team Spirit
Gammies values teamwork, so be prepared to talk about your experiences working in a team environment. Share stories that highlight your ability to collaborate and support your colleagues, as well as how you can work independently when needed.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the training process, opportunities for growth within the company, or how the parts department collaborates with other teams. This shows your genuine interest in the role and the company.
