Technical Support Officer

Technical Support Officer

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
A J Recruit Ltd

At a Glance

  • Tasks: Provide top-notch technical support and ensure smooth IT operations across the estate.
  • Company: Join a historic estate owned by the National Trust, surrounded by stunning countryside.
  • Benefits: Competitive salary, time off in lieu for weekends, and a vibrant work environment.
  • Other info: Enjoy a dynamic role with opportunities to grow and develop your IT skills.
  • Why this job: Be part of a unique team that supports exciting events and educational experiences.
  • Qualifications: Strong people skills and a passion for technology are essential.

The predicted salary is between 28000 - 30000 £ per year.

Location: Aylesbury

Salary: £28,000 - £30,000 per annum

Contract Type: Permanent, Full-time

Hours: 5 days per week (37.5 hours), including weekend working on a rotational basis as part of our seven-day cover. Time off in lieu is provided for all weekend shifts.

The Role: The Technical Support Officer will deliver first- and second-line support across all business areas, including Estate & Farms. The role will work closely with third-party IT provider(s) to maintain the smooth operation of the IT environment, acting as a key liaison between external partners and internal teams to ensure support requests are resolved effectively and within agreed SLAs and timescales.

You will have excellent people skills and the ability to support the evolving needs of the organisation, ensuring that systems and software continue to reflect the technological advancements required for The Estate to remain a premier destination.

Technical Support Officer employer: A J Recruit Ltd

As a Technical Support Officer at our stunning estate in Aylesbury, you will be part of a dedicated team that values collaboration and innovation in a picturesque setting. We offer competitive salaries, generous time off in lieu for weekend shifts, and a vibrant work culture that encourages personal and professional growth through diverse events and educational opportunities. Join us to contribute to the preservation of our heritage while enjoying the unique benefits of working within the National Trust's beautiful surroundings.

A J Recruit Ltd

Contact Details:

A J Recruit Ltd Recruitment Team

We think you need these skills to ace Technical Support Officer

First-Line Support
Second-Line Support
IT Support
Communication Skills
Problem-Solving Skills
Customer Service
Technical Troubleshooting