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- Tasks: Welcome guests and provide top-notch service while managing reception duties.
- Company: Join a vibrant team dedicated to exceptional customer experiences.
- Benefits: Enjoy flexible working hours and a supportive work environment.
- Why this job: Be the face of the company, enhancing guest satisfaction and making a difference.
- Qualifications: No specific experience required; just bring your passion for people!
- Other info: Permanent contract with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Working Hours: The working hours are on a permanent contract; 37 hours per week. Working hours are between 07.00 and 23.00 with some flexible start and finish times as needed, including weekends.
My client has a fantastic opportunity for a passionate and motivated receptionist to join their team. As a receptionist, you will be providing the most welcoming and accommodating service to all guests. You will communicate in a professional and friendly way with all relevant departments.
DUTIES AND RESPONSIBILITIES:
- To assist and ensure the Reception department is manned efficiently and effectively.
- To maintain the highest level of service delivery throughout the operation.
- To ensure customer expectations are met and where possible exceeded.
- To be aware of and to comply with company and legal requirements including health, safety and hygiene.
- To ensure that departmental procedures and work instructions are implemented and maintained and that any changes are communicated effectively.
- To ensure that all related shifts are conducted efficiently and effectively in order to meet customer requirements.
- To ensure that all relevant information is efficiently communicated to all departments within the Centre.
- To ensure parcels and letters are recorded and processed correctly.
- To follow all procedures for reception including reservations, check-ins, check-outs and payments.
- To assist with the responsibility for student smart card processing and ensure all information is accurate for the accounts department.
- To assist with the responsibility for maintaining equipment in the reception department and to report any faults as required.
- To maintain and where necessary, improve standards with particular emphasis on customer service.
- To carry out any other reasonable task as requested by Head Receptionist or Centre Manager.
If this role is for you - PLEASE APPLY NOW!
Contact Detail:
A J Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what the organisation stands for will help you align your responses during any interviews and show that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, as they are crucial for a receptionist role. Engage in conversations with friends or family to enhance your ability to communicate professionally and warmly, which is key to providing excellent customer service.
✨Tip Number 3
Be prepared to demonstrate your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or handled busy situations, as this will be important in a reception role.
✨Tip Number 4
Show your enthusiasm for the role by researching common challenges faced by receptionists and how you would tackle them. This proactive approach can impress interviewers and highlight your readiness for the position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and communication. Use bullet points for clarity and include specific examples of how you've excelled in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service. Mention specific instances where you have gone above and beyond for customers, and explain why you want to work for this particular company.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at A J Recruit Ltd
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for guests. Make sure to highlight your ability to communicate effectively and warmly with people. Share examples of how you've handled customer interactions in the past.
✨Demonstrate Organisational Skills
Receptionists need to juggle multiple tasks at once. Be prepared to discuss how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised.
✨Familiarise Yourself with Company Policies
Understanding the company's values and policies is crucial. Before the interview, take some time to research the company and its approach to customer service. This will show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
You may be asked how you'd handle specific situations, such as a difficult guest or a busy shift. Think about potential scenarios and how you would respond. Practising these responses can help you feel more confident during the interview.
