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- Tasks: Support order processing and resolve customer queries in a dynamic team.
- Company: Exciting beverage company based in Horwich with a vibrant culture.
- Benefits: Competitive salary, uncapped bonus, flexible holidays, and hybrid working.
- Other info: 6-month fixed-term contract with great career development potential.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
A beverage company based in Horwich seeks a Customer Support Executive to join their Customer Service Team. You will work under the Customer Service Team Leader to provide essential support for order processing and resolving customer queries.
The ideal candidate will have:
- Experience in customer service
- A GCSE level education
- Strong communication skills
This role offers a 6-month fixed-term contract with hybrid working arrangements, competitive salary, and attractive benefits including an uncapped bonus and flexible holidays.
Hybrid Wholesale Orders Support Specialist in Horwich employer: A G Barr plc
Contact Detail:
A G Barr plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Wholesale Orders Support Specialist in Horwich
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky customer queries or order issues, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to join our team, so take advantage of our online application system!
We think you need these skills to ace Hybrid Wholesale Orders Support Specialist in Horwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background fits with the role of a Hybrid Wholesale Orders Support Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Customer Service Team and how you can contribute to resolving customer queries effectively. Keep it friendly and professional!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully handled customer issues in the past. We love candidates who can think on their feet and provide solutions, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at A G Barr plc
✨Know Your Stuff
Before the interview, make sure you understand the beverage company’s products and services. Familiarise yourself with their customer service approach and any recent news about them. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Customer Support Executive, strong communication is key. Prepare examples from your past experiences where you effectively resolved customer queries or handled difficult situations. Practising these scenarios can help you articulate your skills during the interview.
✨Be Ready for Role-Specific Questions
Expect questions related to order processing and customer support. Think about how you would handle specific situations, like a customer complaint about an order. Having clear, structured responses will demonstrate your problem-solving abilities and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order processing, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.