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- Tasks: Install and service water coolers while providing top-notch customer support.
- Company: Join a leading water cooler company known for exceptional service and skilled engineers.
- Benefits: Enjoy a competitive salary, company van, fuel card, and 25 days holiday.
- Why this job: Be the face of the brand and make a real impact on customer satisfaction.
- Qualifications: Experience in field service engineering and a full UK driving licence required.
- Other info: Work Monday to Friday with core hours, plus opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
Water Cooler Field Service/Installation Engineer Location: London & Surrounding Areas Salary: Circa £35k Hours: Monday – Friday, 8 AM – 5 PM (Core hours, however, can change depending on the job) A leading water cooler company is looking for a Field Service/Installation Engineer to join their expanding team! Known for exceptional service, they take pride in their well-trained and highly skilled engineers who ensure customer satisfaction at every step. Role Responsibilities: * Install, service, diagnose, and repair hydro taps, water coolers, and dispensers * Deliver and collect 19-litre bottles * Ensure timely completion of all scheduled tasks, ensuring units function effectively for customers * Provide outstanding customer service as the face of the brand * Manage and store stock efficiently, ensuring necessary parts are available * Support your team and line manager in achieving business objectives * Collaborate with scheduling, operations, and support teams for efficient service delivery What We’re Looking For: Previous experience in Field Service Engineering Experience in water cooler installation (preferred) Strong fault-finding and problem-solving skills Reliable, friendly, and customer-focused Ability to install, repair, and service water coolers Full UK driving licence required What’s in It for You? £35k basic salary Monday – Friday schedule (8 AM – 5 PM) Company van & fuel card Uniform, phone, and tablet provided 25 days’ holiday (including Bank Holidays) – increasing with service Company pension scheme
Water Cooler Field Service/Installation Engineer employer: A for Appointments
Contact Detail:
A for Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Cooler Field Service/Installation Engineer
✨Tip Number 1
Familiarize yourself with the specific types of water coolers and hydro taps that the company uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in field service engineering, especially if it involves customer interaction. Being able to showcase your problem-solving skills in real-world scenarios can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage your time and prioritize tasks effectively. Since the role requires timely completion of scheduled tasks, demonstrating your organizational skills will be crucial.
✨Tip Number 4
Be ready to share examples of how you've provided outstanding customer service in the past. As the face of the brand, your ability to connect with customers and ensure their satisfaction is key to this role.
We think you need these skills to ace Water Cooler Field Service/Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering and water cooler installation. Use specific examples to demonstrate your fault-finding and problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and reliability. Mention your ability to work independently and as part of a team, and express your enthusiasm for the role.
Highlight Relevant Qualifications: If you have any certifications or training related to field service engineering or plumbing, be sure to include them. Also, mention your full UK driving licence as it is a requirement for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at A for Appointments
✨Show Your Technical Skills
Be prepared to discuss your previous experience in field service engineering, especially any specific instances where you installed or repaired water coolers. Highlight your fault-finding and problem-solving skills with real-life examples.
✨Demonstrate Customer Service Excellence
Since this role involves being the face of the brand, emphasize your customer service experience. Share stories that showcase your ability to handle customer inquiries and resolve issues effectively.
✨Understand the Company Culture
Research the company’s values and mission. Be ready to explain how your personal work ethic aligns with their commitment to exceptional service and customer satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your practical knowledge and skills related to the installation and servicing of water coolers. Brush up on common issues and solutions to demonstrate your expertise.
