At a Glance
- Tasks: Lead daily operations across two depots, ensuring smooth logistics and high customer satisfaction.
- Company: Established water cooler and coffee supplies company with a supportive culture.
- Benefits: Starting salary of £50,000, company vehicle, and a permanent full-time role.
- Why this job: Take ownership in a growing business and make a real impact on operations.
- Qualifications: Experience in operations or logistics, strong leadership, and problem-solving skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 50000 - 70000 £ per year.
Location: TW15 – London Commuter Belt
Hours: Full-Time
Salary: Starting salary £50,000 per annum (depending on experience - could be flexible for more experience)
Vehicle Provided
About the Role
We are recruiting on behalf of a well-established water cooler and coffee supplies company delivering high-quality hydration and refreshment solutions to commercial clients across the UK. This is a hands-on Operations Manager role overseeing two small, busy London depots. The role suits someone who enjoys being close to the operation, leading from the front, and getting involved in day-to-day activity when required. You will play a key role in ensuring smooth logistics, efficient service delivery, and high customer satisfaction within a fast-paced, practical environment.
Key Responsibilities
- Oversee and coordinate daily operations across two small depots, covering logistics, warehousing, delivery, and service teams
- Take a hands-on approach to managing driver schedules, route planning, and vehicle maintenance to ensure timely and efficient deliveries
- Lead, motivate, and support a small team of drivers, Sani drivers, and service engineers, stepping in when needed to keep operations running smoothly
- Maintain accurate stock control and ensure smooth order fulfilment for water coolers, coffee machines, and consumables
- Identify and implement practical process improvements suited to a small-depot environment
- Ensure compliance with health & safety standards and operational best practices
- Work closely with customer service and accounts teams to resolve operational issues quickly and effectively
- Monitor KPIs and operational performance, taking ownership of results and improvement actions
About You
- Proven experience in operations, logistics, or service management, ideally within the water cooler industry, FMCG, distribution, or facilities management
- Comfortable managing small depot operations where flexibility and adaptability are key
- A visible, approachable leader who enjoys being on the floor and supporting the team
- Strong organisational and problem-solving skills
- Confident communicator who works well across departments
- Proactive, resilient, and not afraid to roll up your sleeves
What’s on Offer
- Salary: Starting £50,000 per annum (flexibility around salary depending on experience)
- Company vehicle provided
- Full-time, permanent role
- Opportunity to take ownership of operations within a growing, entrepreneurial business
- Supportive, down-to-earth working environment
Please send your CV without delay.
Operations Manager in Surrey employer: A for Appointments
Contact Detail:
A for Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics and service delivery processes so you can showcase how your hands-on experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and improved processes in previous roles. This will show that you're not just a manager, but a leader who gets involved and drives results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your hands-on experience in logistics and team management, as we want to see how you can lead from the front!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've improved operations or led a team in the past – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you've tackled challenges head-on. We’re looking for someone who can think on their feet and implement practical solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at A for Appointments
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their products, services, and the market they operate in. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Hands-On Experience
Since this role requires a hands-on approach, be ready to share specific examples from your past experiences where you've successfully managed operations or logistics. Highlight situations where you led a team or improved processes, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life operational challenges. Think of scenarios related to logistics, team management, or customer service issues, and prepare how you would tackle them. This will demonstrate your practical thinking and leadership style.
✨Emphasise Your Communication Skills
As an Operations Manager, you'll need to communicate effectively across various departments. Be prepared to discuss how you've successfully collaborated with teams in the past. Use examples that showcase your ability to resolve conflicts or improve team dynamics, which is crucial for this role.