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- Tasks: Manage service jobs and ensure seamless communication between customers and internal teams.
- Company: Join a leading service-based organisation with a dynamic operations team in Sheffield.
- Benefits: Enjoy an annual bonus, on-call allowance, private healthcare, and clear career progression.
- Why this job: Be part of a collaborative culture where your organisational skills can shine and drive growth.
- Qualifications: Strong organisational skills, attention to detail, and experience in service coordination or account management preferred.
- Other info: This is a full-time, permanent role with real opportunities for long-term development.
The predicted salary is between 28000 - 32000 £ per year.
Internal Account Manager Location: Sheffield Salary: £28,000 – £32,000 (DOE) + Approx. £3,600 Annual Bonus + On-Call Allowance (£105/week, 7 weeks/year) Type: Full-time, Permanent Additional Benefits: Private healthcare (opt-in), clear career progression, collaborative team culture The Opportunity We’re recruiting on behalf of a leading service-based organisation seeking a highly organised Internal Account Manager to join their dynamic Operations team. This is a vital, fast-paced role where you\’ll oversee a portfolio worth over £800,000 in annual turnover—primarily made up of high-volume, low-value service jobs. You will act as the central point of contact between customers, engineers, and internal departments, ensuring seamless service delivery while driving account retention and growth. Key Responsibilities * Manage end-to-end coordination of service jobs, typically around £300 in value * Process and monitor work requests through internal systems * Generate accurate, compliant quotations * Maintain proactive communication with customers regarding updates and follow-ups * Produce monthly KPI reports and performance commentary * Ensure all administration is completed to a high standard to avoid invoicing delays * Collaborate with internal teams to improve workflows and client outcomes * Identify upsell or cross-sell opportunities to support revenue growth * Provide cover for colleagues during periods of high workload or absence What they are looking For: Core Competencies: * Excellent organisational and time-management skills * Sharp attention to detail * Strong communication skills (verbal and written) * Comfortable liaising with multiple stakeholders * Commercially minded and motivated to support business growth * Tech-savvy – confident with Excel, Word, Teams, and job management systems Preferred Experience: * Previous experience in service coordination, account management, or similar roles * Background in fast-paced, admin-heavy environments * Proven ability to manage a large volume of small-scale service jobs What’s on Offer * Annual bonus (approx. £3,600) tied to company performance * On-call allowance of £105/week (approx. 7 weeks per year) * Private healthcare (opt-in) * Friendly, supportive office culture * Real opportunities for long-term growth and development Ready to apply? If you\’re organised, client-focused, and looking to make a difference in a growing operations team, we’d love to hear from you. Apply today or reach out for a confidential chat
Internal Account Manager employer: A for Appointments
Contact Detail:
A for Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarise yourself with the company's services and their operational processes. Understanding how they manage service jobs and customer interactions will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Prepare examples from your past experiences that showcase your organisational skills and ability to manage multiple stakeholders. Be ready to discuss specific situations where you successfully coordinated service jobs or improved workflows.
✨Tip Number 3
Demonstrate your tech-savviness by brushing up on job management systems and Excel. Being able to discuss how you've used these tools in previous roles will show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with the hiring team.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service coordination or account management. Emphasise your organisational skills, attention to detail, and any previous roles where you managed multiple stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as managing service jobs or generating reports.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your verbal and written communication abilities. Use clear, concise language and check for any grammatical errors.
Highlight Tech Proficiency: Mention your comfort with tools like Excel, Word, and job management systems. If you have experience with similar software, be sure to include that to demonstrate your tech-savviness.
How to prepare for a job interview at A for Appointments
✨Showcase Your Organisational Skills
As an Internal Account Manager, you'll need to demonstrate your excellent organisational and time-management skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've liaised with various stakeholders in previous positions.
✨Highlight Your Attention to Detail
Given the importance of accuracy in generating quotations and managing service jobs, be ready to discuss how your sharp attention to detail has positively impacted your work in the past. Consider sharing specific instances where your diligence made a difference.
✨Demonstrate Your Tech Savviness
Familiarity with tools like Excel, Word, and job management systems is crucial. Be prepared to discuss your experience with these technologies and how you've used them to improve workflows or client outcomes in previous roles.