At a Glance
- Tasks: Install and support EPOS systems while providing top-notch service across the South East.
- Company: Join A.F. Blakemore, a leading family-run business with a rich heritage.
- Benefits: Enjoy generous holiday, training opportunities, staff discounts, and early pay access.
- Other info: Experience a supportive culture with great career growth and well-being support.
- Why this job: Be part of a dynamic team making a real impact in the tech and retail sectors.
- Qualifications: IT fault finding skills and excellent communication are essential; electrical qualifications preferred.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Field Service Engineer, field based in Willenhall, West Midlands, covering the South East of England. Company van and equipment supplied.
Must have IT fault finding experience/skills. We are looking for someone who is motivated, friendly, hands-on and passionate about delivering great service. Your role will include prioritising and providing the best service in terms of new EPOS installations and specialist support.
We are looking for someone who will enjoy working alone or as part of a small team and has great attention to detail.
Key Tasks/Responsibilities:- Installation of new EPOS hardware including data cabling if appropriate.
- Installation and deployment of systems using correct and documented procedures.
- Provide EPOS operational standards advice via telephone, modem, Best Practice and/or training.
- Ensuring personal availability at all times required within defined territory(s).
- Holding adequate spares availability at all times within defined territory(s).
- Ensuring that all aspects of the build and repair process are followed at all times.
- Ensuring all areas of the repair centre and vehicles are in a clean & acceptable workable state at all times.
- Compliance that all deployed/repaired systems are asset tracked and assigned to the correct customer.
- Ensuring non-EPOS PC based ordering systems are supported and available at all times.
- Support the Helpdesk team as required.
- General administration duties.
- Communicate any observations of future potential issues which may arise from any IT system.
- Basic numeracy and literacy skills are required.
- An electrical qualification is preferred but not essential.
- Knowledge of structured data cabling is preferred.
- Excellent communication skills and the ability to build strong working relationships.
- IT fault finding experience/skills (essential).
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Field IT Service Engineer in London employer: A F Blakemore - Technical Services
As a Field IT Service Engineer based in Willenhall, West Midlands, you will join a dynamic team that values innovation and customer satisfaction. Our company fosters a supportive work culture with ample opportunities for professional growth, ensuring you can develop your skills while enjoying the benefits of a company van and equipment supplied for your role. We pride ourselves on creating a friendly and motivated environment where your contributions are recognised and rewarded.
Contact Details:
A F Blakemore - Technical Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field IT Service Engineer in London
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We think you need these skills to ace Field IT Service Engineer in London
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