Subway Duty Manager

Subway Duty Manager

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, ensure excellent customer service, and manage store operations.
  • Company: Join A.F. Blakemore & Son Ltd, a leading UK convenience store group.
  • Benefits: Competitive pay, generous staff discounts, and excellent training opportunities.
  • Other info: Inclusive workplace with support for personal development and well-being.
  • Why this job: Be part of a dynamic team in a fast-paced environment with real career growth.
  • Qualifications: Previous management experience in food retail preferred; strong communication skills required.

The predicted salary is between 28000 - 30000 £ per year.

Subway in SPAR Duty Manager, ( Thurcroft

40 hours, maybe more when required up to £13.75 p/h. (depending on age).

Includes weekends and bank holidays.

Shifts various 9am-7:15pm flexible.

  • We have an exciting opportunity at our award winning
  • Thurcroft store for a
  • Duty Manager
  • (Subway at SPAR) to work in our fresh food operation,

As a member of the ‘Duty Manager’ team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues.

You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.

Key Tasks/Responsibilities

  • Preparing of all sandwich ingredients, to include cooking breakfast and lunch items, baking of cookies/bread and washing, cutting, slicing, chopping and grating of ingredients, in accordance with established guidelines.
  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Subway brand and regulations in-store
  • Assisting the SPAR Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for opening/closing of the department, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
  • Adhering to all company policies and procedures and processes

Skills / Abilities / Knowledge / Experience

  • Previous experience of working for Subway preferred
  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards in our
  • Thurcroft
  • SPAR store
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance

What's in it for you?

Excellent benefits package including

  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development
  • Gain hands-on experience in a high volume, fast paced convenience store
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
  • Proactive promotion of internal candidates
  • Paid Breaks
  • Free Tea & Coffee
  • Early access to your pay through ‘Early Pay’
  • 24/7 access to your payslips and Rotas via HR/Payroll portal
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • NEST pension scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • Extra Holidays - Purchase Scheme
  • Cycle to work - Bicycle purchase scheme
  • Long Service Awards

About us

At A.

Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future.

What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion.

We combine the strength of a global brand, while maintaining the values of a family business.

We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.

Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.

Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries.

With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group.

Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Download Job Description for more information.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.

We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Subway Duty Manager employer: A.F. Blakemore & Son

Join our award-winning SPAR store in Bala as a Duty Manager, where you will be part of a vibrant team dedicated to excellence and customer satisfaction. We offer competitive pay, flexible hours, and a supportive work culture that encourages personal and professional growth, making it an ideal environment for those looking to make a meaningful impact in their community.

A

Contact Details:

A.F. Blakemore & Son Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Subway Duty Manager

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like A.F. Blakemore & Son. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to A.F. Blakemore & Son

Don't be shy about reaching out to A.F. Blakemore & Son directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Subway Duty Manager

Communication Skills
Adaptability
Customer Service
Time Management
Attention to Detail
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about A.F. Blakemore & Son and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at A.F. Blakemore & Son

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!