At a Glance
- Tasks: Lead and motivate a team while ensuring excellent customer service in a fast-paced environment.
- Company: Join A.F. Blakemore & Son Ltd, a family-run business with a rich heritage.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work culture.
- Other info: Access to training, wellbeing support, and career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Management experience in food retail is preferred; enthusiasm and flexibility are key.
The predicted salary is between 24995 - 30549 £ per year.
Duty Manager (Greggs in SPAR), Upton up to £13.75 p/h (depending on age).
Various shifts.
Management experience is desirable.
- We have an exciting opportunity at our
- Tollgate store for a
- Duty Manager
- (Greggs at SPAR) to work in our fresh food operation,
As a member of the ‘Duty Manager’ team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues.
You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Tasks/Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Greggs department
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
- Carrying out performance management/absence management as appropriate
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
- Adhering to all company policies and procedures and processes
Skills / Abilities / Knowledge / Experience
- Previous experience of working for Greggs preferred
- Previous management or supervisor experience within a food retail or similar fast-paced operation
- Committed to achieving and sustaining exceptional customer service standards
- Able to plan, organise and prioritise effectively
- Ability to communicate and influence at all levels
- Able to take appropriate action and make decisions
- Committed to promoting collaborative working
- Enthusiastic and flexible with a positive attitude
- Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Excellent benefits package including
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
- Early access to your pay through ‘Early Pay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards
Download Job Description for more information.
About us
At A.
Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future.
What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion.
We combine the strength of a global brand, while maintaining the values of a family business.
We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.
Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries.
With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group.
Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.
We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Greggs Duty Manager in Chester employer: A.F. Blakemore & Son
At A.F. Blakemore & Son Ltd, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and individual contributions. Our employees enjoy a comprehensive benefits package, including generous holiday allowances, training and development opportunities, and a supportive environment that promotes well-being and career growth. Working at our Winthorpe Avenue SPAR store not only provides hands-on experience in a fast-paced setting but also allows you to be part of a family-run business that is committed to community engagement and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Duty Manager in Chester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like A.F. Blakemore & Son, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like A.F. Blakemore & Son!
We think you need these skills to ace Greggs Duty Manager in Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at A.F. Blakemore & Son, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at A.F. Blakemore & Son and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show A.F. Blakemore & Son that you’re ready to jump in and contribute right away!
How to prepare for a job interview at A.F. Blakemore & Son
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
