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- Tasks: Create positive customer experiences and support store operations at SPAR Buckley.
- Company: Join a friendly team at SPAR, part of a diverse retail environment.
- Benefits: Enjoy competitive pay, generous discounts, and flexible shifts.
- Other info: Access wellbeing support and career development opportunities in an inclusive workplace.
- Why this job: Gain hands-on experience in a fast-paced convenience store while making customers smile.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 12 - 12 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member at SPAR Buckley. The role involves supporting the store management team and creating positive customer experiences.
Hours: Minimum of 16 hours per week, flexible shifts between 6 am and 11 pm, including evenings and weekends. Additional hours may be required.
Contract: Permanent.
Pay: Up to £12.75 per hour (depending on age).
Key Tasks / Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding items.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to maximise sales.
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes and promotional displays.
- Adhering to all company policies, procedures and processes.
Key Skills / Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
Benefits
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a fast‑paced convenience store.
- Generous staff discount in all SPAR stores (excluding alcohol & cigarettes).
- Supportive promotion of internal candidates.
- Free tea & coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to payslips and rotas via the HR/Payroll portal.
- Wellbeing support – emotional support, counselling, legal and financial advice.
- Company pension scheme.
- Company life insurance worth 1 × annual salary and 6 × annual salary with company pension scheme.
- Cycle to work – bicycle purchase scheme.
- Long service awards.
- Staff lottery, savings scheme, staff social fund, life cover, health cash plan, employee volunteering opportunities.
Inclusive Environment
As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member BUCKLEY Retail SPAR jobs (inc Greggs/Subway) Customer Team Member in Wolverhampton employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member BUCKLEY Retail SPAR jobs (inc Greggs/Subway) Customer Team Member in Wolverhampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out SPAR's values and what they stand for. This way, you can show how you fit right in and share examples of how you've contributed to a positive customer experience in the past.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your customer service skills and how you can upsell products, as these are key for the Customer Team Member role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you take the opportunity seriously and are ready to represent SPAR well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Team Member BUCKLEY Retail SPAR jobs (inc Greggs/Subway) Customer Team Member in Wolverhampton
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked in retail before or have customer service experience, shout about it! We love seeing how your background fits with what we do.
Show Enthusiasm: We’re looking for team members who are keen and enthusiastic about working with us. In your application, express your passion for customer service and why you’d love to be part of the SPAR Buckley team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about how you would greet customers, handle inquiries, and upsell products. Be ready to share examples from your past experiences that highlight your ability to create positive customer experiences.
✨Familiarise Yourself with SPAR's Offerings
Take some time to learn about the products and services offered at SPAR, especially any special promotions or multi-buy offers. This will show your enthusiasm for the role and help you answer questions more effectively during the interview.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to discuss how you contribute to a positive team environment. Share examples of how you've worked collaboratively in the past and how you can bring that same energy to the SPAR Buckley team.
✨Show Your Flexibility
With flexible shifts being a key part of the job, it's important to express your willingness to work various hours, including evenings and weekends. Highlight any previous experience you have with flexible scheduling to reassure them that you're adaptable and reliable.