At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service at our Warboys SPAR store.
- Company: Join A.F. Blakemore, a family-run business with a rich heritage and exciting future.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks like staff discounts and enhanced leave.
- Other info: Be part of a supportive, inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills in a dynamic environment.
- Qualifications: Previous management experience in retail and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 £ per year.
Will be various hours per week to cover sick and holiday. Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Warboys SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
About us: At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career. Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company owned Warboys SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast‑paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including:
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips via HR/Payroll portal.
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday – Purchase Scheme.
- Long Service Awards.
If you are a results‑driven and community‑oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail – SPAR Store Management (inc Foodservice)
Contract type: Permanent
Hours: Minimum 8 hours per week – various hours
£13.75 per hour plus opportunity to earn a bonus and excellent benefits.
Closing date for applications: 30th May, 2026
Duty Manager in Warboys employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Warboys
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Duty Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare answers that highlight your leadership skills and customer service experience. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values. Check out our website for openings at A.F. Blakemore & Son Ltd and tailor your approach to show how you can contribute to their community-driven mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager in Warboys
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous management or supervisory experience. We want to see how you've motivated teams and driven success in fast-paced environments like food retail.
Be Customer-Focused: Emphasise your commitment to exceptional customer service. Share examples of how you've gone above and beyond to create great experiences for customers, as this is key to our success at SPAR.
Tailor Your Application: Make your application stand out by tailoring it to the Duty Manager role. Use keywords from the job description and show us how your skills align with our needs. This helps us see you as a perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Warboys SPAR.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know the Company Inside Out
Before your interview, take some time to research A.F. Blakemore & Son Ltd. Understand their history, values, and what makes them unique in the retail space. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight how you’ve handled challenges and contributed to a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult customer or resolving a team conflict. Think through these scenarios beforehand and have clear, structured responses ready to demonstrate your problem-solving skills.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss your approach to delivering exceptional service and how you can contribute to creating 'Moments of Wow' for customers. Share any relevant experiences that showcase your commitment to customer satisfaction.