At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Ingoldmells.
- Company: Join a friendly and inclusive team at SPAR, a leading convenience store.
- Benefits: Enjoy generous staff discounts, holiday pay, and wellbeing support.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Gain hands-on experience in a fast-paced environment while making customers smile.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 10 - 12 € per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Ingoldmells, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi‑buy offers, to ensure maximum sales at our Ingoldmells SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member in Skegness employer: A.F. Blakemore & Son Ltd
At SPAR Ingoldmells, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. With flexible hours, generous benefits including a staff discount, and opportunities for personal growth in a fast-paced environment, we ensure our employees feel valued and empowered to contribute to exceptional customer service. Join us to be part of a team that prioritises wellbeing and development while making a positive impact in the community.
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Skegness
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Ingoldmells and familiarise yourself with the layout and products. This shows initiative and helps you chat confidently about how you can enhance customer experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle inquiries. Role-playing these situations with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are keen and excited about the role, so don’t hold back on expressing why you want to be part of the SPAR team.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and reiterating your interest can set you apart from other candidates. It shows you're proactive and genuinely interested in the position.
We think you need these skills to ace Customer Team Member in Skegness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Team Member role. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow'!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Before the interview, brush up on the key principles of excellent customer service. Be ready to share examples of how you've greeted customers warmly or resolved their issues in previous roles. This will show that you understand the importance of creating a positive experience for customers.
✨Familiarise Yourself with SPAR's Offerings
Take some time to learn about the products and services offered at SPAR Ingoldmells. Being knowledgeable about their offerings will help you answer customer inquiries confidently and demonstrate your enthusiasm for the role during the interview.
✨Showcase Your Team Spirit
Since teamwork is crucial in a retail environment, think of examples where you've successfully worked as part of a team. Highlight your ability to collaborate and contribute ideas that enhance customer service, which aligns with the store's goals.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers or upselling products. Practise your responses so you can articulate your thoughts clearly. This preparation will help you feel more confident and make a great impression during the interview.
