At a Glance
- Tasks: Provide excellent customer service and assist with store operations in a fast-paced environment.
- Company: Join a friendly SPAR team dedicated to inclusivity and support.
- Benefits: Enjoy generous discounts, flexible hours, and a comprehensive benefits package.
- Other info: Access wellbeing support and early pay options for financial peace of mind.
- Why this job: Gain hands-on experience while making customers smile every day.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 12 - 12 £ per hour.
Min of 8 hours per week – possibly more hours when the store needs. Must be flexible.
Key Responsibilities
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Sherburn SPAR store.
- Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excluding Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay.’
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member in Sherburn in Elmet employer: A.F. Blakemore & Son Ltd
At SPAR Sherburn, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. With a comprehensive benefits package, opportunities for skill development, and a commitment to employee wellbeing, we ensure that our Customer Team Members feel valued and empowered. Join us to enjoy generous staff discounts, flexible working hours, and the chance to grow within a dynamic retail setting.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Sherburn in Elmet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their customer service culture.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers or handle inquiries. Role-play with a friend or family member to get comfortable with the types of questions you might face during the interview.
✨Tip Number 3
Be flexible and open-minded! Since the role requires flexibility in hours, be ready to discuss your availability and willingness to adapt to the store's needs. This shows you're a team player and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Team Member in Sherburn in Elmet
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application:Make sure to highlight any relevant experience you have that matches the job description. If you've worked in retail or have customer service skills, shout about them! We love seeing how your background fits with what we do.
Keep It Clear and Concise:While we appreciate detail, make sure your application is easy to read. Use clear language and bullet points where possible to make it straightforward for us to see why you’d be a great fit for the Customer Team Member role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've greeted customers, handled inquiries, and provided a friendly service in past roles. This will show that you understand the importance of creating a welcoming atmosphere.
✨Familiarise Yourself with the Store Operations
Take some time to learn about the daily operations of a convenience store like SPAR. Understand tasks such as stock rotation, checking deliveries, and maintaining cleanliness. Being knowledgeable about these responsibilities will demonstrate your commitment to the role.
✨Showcase Your Flexibility
Since the job requires flexibility in hours, be prepared to discuss your availability during the interview. Highlight any previous experiences where you adapted to changing schedules or took on additional responsibilities when needed.
✨Bring Ideas for Exceptional Service
Think of a few ideas you could bring to the table for enhancing customer service. Whether it's upselling techniques or ways to improve the shopping experience, showing initiative will impress the interviewers and align with their goal of driving the business forward.
