At a Glance
- Tasks: Provide friendly customer service and assist with store operations in a fast-paced environment.
- Company: Join a welcoming SPAR team that values inclusivity and support.
- Benefits: Enjoy flexible hours, generous discounts, and a comprehensive benefits package.
- Other info: Access wellbeing support and early pay options for financial peace of mind.
- Why this job: Gain hands-on experience while making customers smile and driving sales.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key.
The predicted salary is between 10 - 12 £ per hour.
Customer Team Member (SPAR 18+) Sherburn Min of 8 p/w – possibly more hours when the store needs. Must be flexible.
Key Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Sherburn SPAR store.
- Store Operations
- Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excluding Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay.’
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Experience Associate | Flexible Hours in Sherburn in Elmet employer: A.F. Blakemore & Son Ltd
At SPAR Sherburn, we pride ourselves on being an excellent employer, offering a flexible work environment that values customer service and teamwork. Our commitment to employee growth is evident through our supportive culture, generous benefits package, and opportunities for internal promotion, making it a rewarding place to develop your career in retail. With additional perks like early pay access, wellbeing support, and a focus on inclusivity, we ensure that every team member feels valued and empowered.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Associate | Flexible Hours in Sherburn in Elmet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-focused culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle inquiries. Role-playing these situations can boost your confidence and prepare you for real-life interactions during the job.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires adaptable hours, be prepared to discuss your availability and willingness to take on various tasks. Highlighting your eagerness to jump in wherever needed can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and tech-savvy, which is a great trait for a Customer Experience Associate.
We think you need these skills to ace Customer Experience Associate | Flexible Hours in Sherburn in Elmet
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience you have. If you've worked in retail or have customer service skills, shout about them! We love seeing how you can fit into our SPAR team.
Keep It Clear and Concise:While we appreciate detail, make sure your application is easy to read. Use bullet points if needed and keep your sentences short and sweet. We want to get to know you without wading through too much text!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would greet customers, handle inquiries, and upsell products. Think of examples from your past experiences that showcase your ability to provide excellent service.
✨Familiarise Yourself with the Store Operations
Understand the key responsibilities of a Customer Experience Associate. Be prepared to talk about stock management, maintaining a clean sales floor, and adhering to company policies. Showing that you know what goes on behind the scenes can really impress the interviewer.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility, be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you worked well in a team or took on additional tasks to support your colleagues.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Share why you want to work at SPAR and how you can contribute to creating a welcoming environment. A positive attitude can make a big difference!
