At a Glance
- Tasks: Join our team to create amazing customer experiences and support store operations.
- Company: SPAR Rhyl, a vibrant retail environment with a focus on community.
- Benefits: Enjoy generous discounts, flexible pay access, and a supportive workplace culture.
- Other info: Great opportunities for career growth and a commitment to inclusivity.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Rhyl, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks / Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Rhyl SPAR store.
- Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills / Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support - access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member Rhyl Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
At SPAR Rhyl, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. With a comprehensive benefits package, including generous staff discounts, wellbeing support, and opportunities for personal development, we ensure our employees feel valued and empowered. Join us to be part of a dynamic team that prioritises exceptional customer service and fosters a culture of growth and recognition.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member Rhyl Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Rhyl and check out the vibe. Familiarise yourself with the layout, products, and any promotions. This will help you chat confidently about how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow' during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or upsell products. Role-play with a friend or family member to get comfortable with answering inquiries and providing a friendly service. Remember, it’s all about making that positive customer experience shine!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you’re excited about working at SPAR Rhyl and how you can bring a keen and enthusiastic approach to the team. We love seeing candidates who are genuinely passionate about customer service!
✨Tip Number 4
Be ready to discuss your ideas! During the interview, be prepared to share how you can contribute to improving the store and enhancing customer service. Think about your previous experiences and how they can help you drive the business forward. We want to hear your thoughts on delivering exceptional service!
We think you need these skills to ace Customer Team Member Rhyl Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've created positive experiences for customers in the past, so share specific examples that showcase your friendly and helpful nature!
Be Detail-Oriented:Attention to detail is key in retail! In your application, mention how you’ve successfully followed instructions and maintained high standards in previous roles. This will show us that you can handle tasks like stock management and cash handling with care.
Emphasise Teamwork and Independence:We love team players, but we also value those who can work independently. In your application, talk about times when you’ve collaborated with others as well as instances where you’ve taken initiative on your own. This balance is crucial for a role like this!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SPAR Rhyl!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Before heading into the interview, brush up on the key customer service principles mentioned in the job description. Be ready to discuss how you would greet customers, handle inquiries, and create those 'Moments of Wow' that make a difference.
✨Showcase Your Team Spirit
Since this role involves working closely with a team, think of examples from your past experiences where you contributed positively to a team environment. Highlight your ability to work both independently and collaboratively, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Retail roles require a keen eye for detail, especially when it comes to stock management and adhering to company policies. Prepare to share specific instances where your attention to detail made a significant impact, whether it was in stock rotation or ensuring compliance with procedures.
✨Be Ready to Upsell
Upselling is a crucial part of maximising sales. Think about how you can effectively promote products and highlight offers. During the interview, be prepared to discuss strategies you might use to encourage customers to consider multi-buy deals or additional items.
