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- Tasks: Lead a team, ensure excellent customer service, and manage store operations.
- Company: Join the dynamic Subway team at SPAR in Westbridge.
- Benefits: Up to £13.25 per hour, generous discounts, and supportive training.
- Other info: Inclusive workplace with great career growth and wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous management experience in food retail preferred.
The predicted salary is between 11 - 13 £ per hour.
Subway in SPAR Duty Manager – Westbridge
Salary: up to £13.25 per hour (depending on age).
Shift patterns: AM, PM and Mid Shifts.
We have an exciting opportunity at our Westbridge store for a Duty Manager (Subway at SPAR) to work in our fresh food operation. As a member of the Duty Manager team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team, ensuring excellent customer service and contributing to achieving store sales and profitability through "Brilliant Basics, Moments of Wow, Food For Later, Food For Now".
Key Tasks/Responsibilities
- Preparing all sandwich ingredients, including cooking breakfast and lunch items, baking cookies/bread, and washing, cutting, slicing, chopping and grating ingredients, in accordance with established guidelines.
- Supporting the Store Manager to ensure a safe, legal and high-performing store, while taking overall responsibility for the Subway brand and regulations in-store.
- Assisting the SPAR Store Manager to deliver all store operations, objectives and KPIs.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for opening/closing of the department, colleague safety and stock/cash security/accountability during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies, procedures and processes.
Skills / Abilities / Knowledge / Experience
- Previous experience of working for Subway preferred.
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards in our SPAR store.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and applying learning to improve own performance.
What's in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands‑on experience in a high-volume, fast-paced convenience store.
- Generous staff discount in all SPAR stores (excluding alcohol & cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through "EarlyPay".
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- NEST pension scheme.
- Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme.
- Extra Holidays – Purchase Scheme.
- Cycle to work – Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Subway Duty Manager in Northampton employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subway Duty Manager in Northampton
✨Tip Number 1
Get to know the Subway brand inside out! Familiarise yourself with their menu, values, and what makes them stand out. This way, when you chat with the hiring team, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips on the interview process and what the team is really looking for in a Duty Manager.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will help you shine during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Subway in SPAR. Don’t miss out on this opportunity!
We think you need these skills to ace Subway Duty Manager in Northampton
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food and customer service. Mention any previous experience in food retail or similar roles, especially if you've worked with Subway before. We want to see that you're excited about the fresh food operation!
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've motivated and supported colleagues in the past. We’re looking for someone who can inspire others and create a positive work environment.
Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Whether it’s improving sales, enhancing customer satisfaction, or streamlining operations, we want to hear how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Subway!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Stuff
Familiarise yourself with Subway's menu and operations. Understand the 'Brilliant Basics' and how they contribute to customer satisfaction. This will show your passion for the brand and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you’ve improved team performance or customer service, as this is crucial for the Duty Manager role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Practice responses to scenarios like managing a busy shift or resolving a customer complaint to demonstrate your quick thinking.
✨Engage with the Community
Research how Subway engages with local communities and think of ideas you could bring to the table. Showing that you’re proactive about community involvement can set you apart from other candidates.