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For Companies At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service in a fast-paced retail environment.
- Company: Join an innovative retail business with over 243 SPAR stores and a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and a supportive work culture.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning BettwsSPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned BettwsSPAR store. As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Bettws.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands‑on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including:
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips via HR/Payroll portal.
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme.
- Extra Holiday – Purchase Scheme.
- Long Service Awards.
If you are a results‑driven and community‑oriented individual with a passion for retail, we invite you to apply for the position of SPARBettwsDuty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department Retail - SPAR Store Management (inc Foodservice)
Contract type Permanent
Hours £13.25 p/h plus opportunity to earn a bonus and excellent benefits.
Closing date for applications 9th April, 2026
Duty Manager BETTWS (Gwent) Retail - SPAR Store Management (inc Foodservice) in Newport employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager BETTWS (Gwent) Retail - SPAR Store Management (inc Foodservice) in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at SPAR or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes BettwsSPAR special and how you can contribute to its success. Tailor your answers to reflect our commitment to exceptional customer service.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or handled a tough situation. We want to see how you can bring that positive energy to our store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at BettwsSPAR.
We think you need these skills to ace Duty Manager BETTWS (Gwent) Retail - SPAR Store Management (inc Foodservice) in Newport
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous management or supervisory experience. We want to see how you've motivated teams and driven success in fast-paced environments like retail.
Be Customer-Centric: Since exceptional customer service is key for us, share specific examples of how you've gone above and beyond for customers. This will show us that you understand the importance of creating great experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you're genuinely interested in the Duty Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Store
Before the interview, take some time to familiarise yourself with the BettwsSPAR store. Understand its layout, product offerings, and any recent promotions. This will show your genuine interest in the role and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you resolved conflicts or improved team performance, as these stories will highlight your suitability for the role.
✨Emphasise Customer Service
Exceptional customer service is key in retail. Be ready to discuss your approach to ensuring customers have a great experience. Share examples of how you've gone above and beyond for customers, and how you plan to maintain high service standards at BettwsSPAR.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and community engagement initiatives. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.