At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Bettws.
- Company: Join the friendly team at SPAR, where customer service is key.
- Benefits: Enjoy great perks like staff discounts, early pay access, and wellbeing support.
- Other info: Flexible hours with opportunities for career growth in an inclusive environment.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Previous retail experience preferred but not essential; enthusiasm is key!
The predicted salary is between 10 - 12 € per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Bettws, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Bettws SPAR store.
- Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands‑on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work – Bicycle purchase scheme.
- Long Service Awards.
Inclusive environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member in Newport employer: A.F. Blakemore & Son Ltd
SPAR Bettws is an excellent employer that prioritises a positive work culture and employee development. With a comprehensive benefits package, including generous staff discounts, wellbeing support, and proactive promotion of internal candidates, employees are encouraged to grow their skills in a supportive environment. The company’s commitment to inclusivity and community engagement makes it a rewarding place to work for those seeking meaningful employment.
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Newport
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Bettws and check out the vibe. Familiarise yourself with the layout and products so you can chat confidently about how you'd enhance the customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky customer. Role-playing these situations with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are genuinely excited about the role and the chance to contribute to the team.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your eagerness to join the team can set you apart from other candidates. It shows you're proactive and really interested in the position.
We think you need these skills to ace Customer Team Member in Newport
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service roles or retail experience that aligns with what we’re looking for at SPAR Bettws.
Showcase Your Skills:Don’t forget to mention your attention to detail and ability to follow instructions. These are key in a retail environment, and we love candidates who can demonstrate these skills effectively in their application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Since the role focuses heavily on customer service, brush up on the key principles of great customer interaction. Think about how you would greet customers, handle inquiries, and create a welcoming atmosphere. Practising these scenarios can help you feel more confident during the interview.
✨Familiarise Yourself with SPAR's Values
Take some time to understand SPAR's commitment to 'Brilliant Basics, Moments of Wow, Food for later and Food for now!' Reflect on how you can embody these values in your responses. This will show that you’re not just interested in the job, but also in contributing to the store's ethos.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle stock and maintain store operations. Think about your previous experiences and be ready to share specific examples of how you've managed tasks like stock rotation or cash handling. This will demonstrate your attention to detail and reliability.
✨Show Enthusiasm and Team Spirit
SPAR values a keen and enthusiastic approach, so let your personality shine through! Be prepared to discuss how you work well in a team and independently. Share examples of how you’ve contributed ideas in past roles to enhance customer service or improve operations.
