At a Glance
- Tasks: Lead and motivate a team while ensuring excellent customer service in a busy retail environment.
- Company: Join our award-winning Market Harborough SPAR store with a vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and a supportive work environment.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Minimum 30 hours p/w - including evenings and weekends. Must be willing to work overtime. Various shifts between 6:30am and 10pm.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Market Harborough SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role. Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Market Harborough SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI's.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What's in it for you
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including:
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips via HR/Payroll portal.
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence. Inclusive environment as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail - SPAR Store Management (inc Foodservice)
Contract type: Permanent
Hours: Minimum 30 hours p/w
Salary: £13.75 p/h plus opportunity to earn a bonus and excellent benefits.
Closing date for applications: 16th July, 2026
Duty Manager in Market Harborough employer: A.F. Blakemore & Son Ltd
Join our award-winning Market Harborough SPAR store as a Duty Manager, where you will thrive in a dynamic and supportive work environment that prioritises employee growth and community engagement. With flexible working hours, competitive pay, and an extensive benefits package including enhanced maternity and paternity leave, staff discounts, and wellbeing support, we are committed to fostering a culture of excellence and inclusivity. Be part of a team that values your contributions and empowers you to make a meaningful impact in the local community.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Market Harborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like A.F. Blakemore & Son Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like A.F. Blakemore & Son Ltd!
We think you need these skills to ace Duty Manager in Market Harborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at A.F. Blakemore & Son Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at A.F. Blakemore & Son Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show A.F. Blakemore & Son Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
