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- Tasks: Support store management and create a positive customer experience at SPAR Holmewood.
- Company: Join a friendly team at SPAR, part of a dynamic retail environment.
- Benefits: Enjoy great perks like holiday pay, maternity leave, and generous staff discounts.
- Other info: Develop your skills in a fast-paced, supportive culture.
- Why this job: Make a difference in customer service while gaining valuable retail experience.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Holmewood, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Holmewood SPAR store.
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What’s in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol).
Food To Go Assistant HOLMEWOOD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food To Go Assistant HOLMEWOOD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Holmewood and check out the vibe. Familiarise yourself with the layout, products, and any promotions. This will help you chat confidently about how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow'!
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle inquiries. Maybe even role-play with a mate. Show us that you can create a friendly atmosphere and efficiently process purchases – that's what we love to see!
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hold back on suggesting ways to improve customer service or boost sales. We want to hear your thoughts on upselling and making the shopping experience better for everyone at SPAR Holmewood.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and tech-savvy. Don’t forget to follow up after applying – a quick email can make a great impression!
We think you need these skills to ace Food To Go Assistant HOLMEWOOD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've created positive experiences for customers in the past, so share specific examples that showcase your friendly and helpful nature!
Be Detail-Oriented: Attention to detail is key in retail, especially when it comes to stock management and cash handling. In your application, mention any relevant experiences where you’ve demonstrated this skill. We love candidates who can follow instructions and keep things organised!
Emphasise Teamwork: We’re all about working together at SPAR Holmewood! Make sure to include any experiences that show your ability to work well in a team. Whether it’s collaborating on projects or helping out colleagues, we want to know how you contribute to a positive team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture at SPAR Holmewood!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Make sure you brush up on the key principles of great customer service. Since you'll be greeting customers and assisting them with their needs, think about how you can create a welcoming atmosphere. Practise friendly greetings and responses to common customer inquiries.
✨Showcase Your Team Spirit
This role requires a keen ability to work both independently and as part of a team. Be ready to share examples from your past experiences where you contributed to a team goal or helped a colleague. Highlighting your enthusiasm for teamwork will resonate well with the interviewers.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment is crucial. Research common tasks like stock management and cash handling. You might even want to mention any relevant experience you have with these tasks to show you're prepared for the role.
✨Prepare for Upselling Scenarios
Since upselling is part of the job, think of ways you could encourage customers to try additional products. Prepare a few examples of how you might highlight multi-buy offers or suggest complementary items. This will demonstrate your proactive approach to maximising sales.