At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a busy retail environment.
- Company: Join A.F. Blakemore, a family-run business with a rich heritage and exciting future.
- Benefits: Enjoy competitive pay, flexible hours, and great perks like staff discounts and early pay access.
- Other info: Be part of an inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Make a real impact in your community while developing your skills in a dynamic role.
- Qualifications: Previous management experience in retail and a passion for customer service are essential.
The predicted salary is between 28500 - 30000 £ per year.
Minimum 25 hours p/w - including evenings and weekends Sunday-Saturday between 5am and 10pm.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Flint SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
About us: At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company-owned Flint SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities:- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail - SPAR Store Management (inc Foodservice)
Contract type: Permanent
Hours: Minimum 25 hours p/w
£13.75 p/h plus opportunity to earn a bonus and excellent benefits.
Closing date for applications: 29th June, 2026.
Duty Manager Spar Store Flint Retail - SPAR Store Management (inc Foodservice) employer: A.F. Blakemore & Son Ltd
A.F. Blakemore & Son Ltd is an exceptional employer, offering a dynamic work environment at our award-winning Flint SPAR store. With a strong commitment to employee growth and a supportive culture, we provide extensive benefits including enhanced maternity and paternity pay, flexible working hours, and a generous staff discount. Join us in making a meaningful impact in the local community while developing your career within a family-run business that values innovation and exceptional customer service.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Spar Store Flint Retail - SPAR Store Management (inc Foodservice)
✨Tip Number 1
Get to know the company! Research A.F. Blakemore & Son Ltd and their SPAR stores. Understanding their values and community focus will help you connect during interviews and show you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the store culture and what it takes to succeed as a Duty Manager.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past management experience that showcase your leadership skills, especially in fast-paced environments like food retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Flint SPAR store.
We think you need these skills to ace Duty Manager Spar Store Flint Retail - SPAR Store Management (inc Foodservice)
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your previous management or supervisory experience in your application. We want to see how you've motivated teams and driven success in fast-paced environments like food retail.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Duty Manager role at our Flint SPAR store.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start reviewing it right away!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Store
Before the interview, make sure you research the Flint SPAR store and its community. Understand their values, customer service approach, and any recent news or initiatives. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to coach and develop colleagues, as well as how you handle challenges and ensure a positive work environment.
✨Emphasise Customer Service
Exceptional customer service is at the heart of this role. Be ready to discuss your approach to delivering outstanding service and how you would handle difficult customer situations. Use specific examples from your previous experience to illustrate your commitment to customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This not only shows your enthusiasm for the position but also helps you assess if the role aligns with your career goals.