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- Tasks: Lead and motivate a team while ensuring excellent customer service and store operations.
- Company: Join a dynamic retail business with over 246 SPAR stores and a commitment to innovation.
- Benefits: Enjoy flexible hours, generous discounts, and outstanding training opportunities.
- Why this job: Make a real impact in your community while developing your skills in a fast-paced environment.
- Qualifications: Previous management experience in retail or a similar fast-paced setting is essential.
- Other info: We promote an inclusive workplace and offer guaranteed interviews for candidates with disabilities.
Duty Manager (SPAR) Penistone (18+)
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
£13.25 p/h
Must have management experience.
24 Hours p/w.
Sat – Sun 8am – 11pm Mon – Fri 7am-11pm Various Shifts On Rota Basis
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Penistone SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company-owned Penistone SPAR store. As a member of the \’Duty Manager\’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager\’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through \’Brilliant Basics, Moments of Wow, Food For Later, Food For Now\’.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
- Assisting the Store Manager to deliver all store operations, objectives and KPI\’s
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
- Carrying out performance management/absence management as appropriate
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
- Carrying out cash reconciliations, voids and refunds and other \’management\’ tasks for till colleagues
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Penistone
- Adhering to all company policies and procedures and processes
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation
- Committed to achieving and sustaining exceptional customer service standards
- Able to plan, organise and prioritise effectively
- Ability to communicate and influence at all levels
- Able to take appropriate action and make decisions
- Committed to promoting collaborative working
- Enthusiastic and flexible with a positive attitude
- Committed to developing own skills and apply learning to improve own performance
What\’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Cycle to work scheme
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development opportunities
- Gain hands‑on experience in a high volume, fast paced environment
- Enhanced Maternity & Paternity pay packages
- Flexible working hours opportunity
- Excellent additional benefits package including:
- Early access to your pay through \’EarlyPay\’
- 24/7 access to your payslips via HR/Payroll portal
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme
- NEST pension scheme
- Extra Holiday – Purchase Scheme
- Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Penistone. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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Duty Manager employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what sets SPAR apart in the retail industry will help you align your approach during interviews and demonstrate your commitment to their mission.
✨Tip Number 2
Highlight your previous management experience in fast-paced environments. Be ready to share specific examples of how you've successfully led teams, managed operations, and improved customer service in similar roles.
✨Tip Number 3
Prepare to discuss your strategies for motivating and developing a team. Think about how you can contribute to creating a positive work environment that encourages collaboration and high performance among colleagues.
✨Tip Number 4
Show your enthusiasm for community engagement. Be prepared to talk about how you would identify opportunities to connect with the local community and enhance the store's presence, as this is a key aspect of the Duty Manager role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management or supervisory experience in food retail or similar fast-paced environments. Emphasise your ability to lead and motivate a team, as well as your commitment to exceptional customer service.
Craft a Strong Cover Letter: In your cover letter, express your passion for retail and community engagement. Mention specific examples of how you've driven success in previous roles and how you can contribute to the Penistone SPAR store's growth.
Highlight Key Skills: Clearly outline your skills that align with the job description, such as planning, organisation, communication, and decision-making abilities. Use bullet points for clarity and impact.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you want to work at SPAR and how you can help create an exceptional customer experience in the local community.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've motivated and developed your team in the past. Use specific examples to illustrate your leadership style.
✨Understand the Company Culture
Research the company and its values before the interview. Understanding their commitment to exceptional customer service and community engagement will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to handle difficult situations or make quick decisions, especially in a retail environment.
✨Demonstrate Your Customer Service Commitment
Since the role focuses on delivering exceptional customer experiences, be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your understanding of 'Brilliant Basics' and 'Moments of Wow'.
