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- Tasks: Lead and motivate a team while ensuring excellent customer service.
- Company: Join a dynamic retail business with over 246 SPAR stores and 5,000 employees.
- Benefits: Enjoy flexible hours, staff discounts, and comprehensive training opportunities.
- Why this job: Make a real impact in your community while developing your skills in a fast-paced environment.
- Qualifications: Previous management experience in food retail is essential; strong communication skills are a must.
- Other info: We promote an inclusive workplace and offer guaranteed interviews for candidates with disabilities.
Duty Manager- (SPAR) Machynlleth(18+)
32 Hours p/w
7 days per week
7am-11pm
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Machynlleth SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company-owned Machynlleth SPAR store. As a member of the Duty Manager team effective through all operational hours, you will support the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager\’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through \’Brilliant Basics, Moments of Wow, Food For Later, Food For Now\’.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
- Carrying out performance management/absence management as appropriate
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
- Carrying out cash reconciliations, voids and refunds and other \’management\’ tasks for till colleagues
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Machynlleth
- Adhering to all company policies and procedures and processes
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast-paced operation
- Committed to achieving and sustaining exceptional customer service standards
- Able to plan, organise and prioritise effectively
- Ability to communicate and influence at all levels
- Able to take appropriate action and make decisions
What\’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Cycle to work scheme
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development opportunities
- Gain hands‑on experience in a high volume, fast paced environment
- Enhanced Maternity & Paternity pay packages
- Flexible working hours opportunity
- Excellent additional benefits package including:
- Early access to your pay through \’EarlyPay\’
- 24/7 access to your payslips via HR/Payroll portal
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- NEST pension scheme
- Extra Holiday – Purchase Scheme
- Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Machynlleth Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment
as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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Duty Manager employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what sets SPAR apart in the retail industry will help you align your approach during interviews and discussions, showcasing your enthusiasm for the company.
✨Tip Number 2
Highlight your previous management experience in fast-paced environments. Be ready to share specific examples of how you've successfully led teams, managed operations, and improved customer service in similar roles.
✨Tip Number 3
Prepare to discuss your strategies for motivating and developing a team. Think about how you can contribute to creating a positive work environment that encourages collaboration and high performance among colleagues.
✨Tip Number 4
Show your commitment to community engagement. Be prepared to share ideas on how you would promote the store within the local community of Machynlleth, as this is a key aspect of the Duty Manager role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management or supervisory experience in food retail or similar fast-paced environments. Emphasise your ability to lead and motivate a team, as well as your commitment to exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention specific examples of how you've contributed to team success and customer satisfaction in previous roles.
Highlight Key Skills: In your application, clearly outline your skills related to planning, organisation, communication, and decision-making. These are crucial for the Duty Manager role and should be evident in your written application.
Show Community Engagement: Demonstrate your commitment to community involvement in your application. Mention any past experiences where you engaged with local communities or initiatives, as this aligns with the company's focus on supporting Machynlleth.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Your Leadership Skills
As a Duty Manager, you'll be expected to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your coaching and support strategies.
✨Demonstrate Customer Service Excellence
This role is all about delivering exceptional customer experiences. Think of specific instances where you went above and beyond for a customer, and be ready to discuss how you would implement similar standards in the SPAR store.
✨Understand the Business Objectives
Familiarise yourself with the company's goals and key performance indicators (KPIs). During the interview, express your understanding of how you can contribute to achieving these objectives, particularly in terms of sales and profitability.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing staff, handling customer complaints, or ensuring store safety, and think through your responses in advance.