Customer Team Member THURCROFT Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Customer Team Member (SPAR 18+) Thurcroft. Min of 15 p/w - possibly more hours when the store needs. Between 6am and 10pm. Various shifts available including evenings and weekends. Must be willing to undergo post office vetting.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Thurcroft, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

• Customer Service: Greeting customers in a friendly and welcoming manner; answering customer inquiries about products and services and assisting customers in finding the items they need; processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service; upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Thurcroft SPAR store.
• Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What's in it for you?

• Excellent benefits package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi‑diverse culture.
• Gain hands‑on experience in a high volume, fast paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Free tea & coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• Company life insurance worth 1 × annual salary and 6 × annual salary with company pension scheme.
• Cycle to work - bicycle purchase scheme.
• Long service awards.

About us

At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. We currently operate 243 SPAR convenience stores across the UK and are one of the largest privately owned businesses in the country.

Employment details

• Department: Customer Service
• Contract type: Permanent
• Hours: Min 15 hrs p/w – possibly more hours when the store needs.
• Pay: Up to £12.75 p/hr (depending on age)
• Benefits: Staff discount, staff lottery, company pension scheme, savings scheme, long service awards, cycle to work scheme, staff social fund, life cover, health cash plan, employee volunteering opportunities.

Closing date for applications: 8th July 2026

Inclusive environment: We are a Disability Confident Committed employer and offer a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.