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- Tasks: Support the store team and create a positive customer experience at SPAR Aldridge.
- Company: Join a vibrant team at SPAR, part of a well-known retail brand.
- Benefits: Enjoy holiday pay, generous staff discounts, and supportive development opportunities.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
- Why this job: Be part of a fast-paced environment where your contributions make a real difference.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Aldridge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximizing sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
- Key Tasks / Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer enquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales.
- Working stock – checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies, procedures and processes.
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high‑volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol).
Customer Team Member Aldridge Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member Aldridge Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Get to know the store! Before your interview, pop into the SPAR Aldridge and check out the vibe. Familiarise yourself with the layout, products, and any promotions. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle their queries. Role-play with a friend or family member to get comfortable with upselling and providing that 'Brilliant Basics' service we love.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest ways to improve customer experience or boost sales. We appreciate fresh perspectives, so let your creativity shine!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re tech-savvy and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Team Member Aldridge Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you can create a positive experience for our customers, so share specific examples of how you've gone above and beyond in past roles.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Customer Team Member role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention how your skills align with our key tasks and responsibilities, like upselling products or maintaining a clean sales floor. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture right there!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Customer Service Basics
Make sure you brush up on the key principles of great customer service. Think about how you would greet customers, handle enquiries, and upsell products. Being able to demonstrate your understanding of 'Brilliant Basics' and 'Moments of Wow' will show that you're ready to create a positive experience for customers.
✨Familiarise Yourself with the Store Operations
Get to know the ins and outs of store operations before your interview. Understand tasks like stock management, maintaining a clean sales floor, and the importance of freshness in products. This knowledge will help you answer questions confidently and show that you're proactive about contributing to the store's success.
✨Prepare for Common Interview Questions
Think about potential questions you might be asked, such as how you would handle a difficult customer or how you ensure accuracy at the till. Practising your responses can help you articulate your thoughts clearly and demonstrate your problem-solving skills during the interview.
✨Show Enthusiasm and Team Spirit
Retail is all about teamwork and a positive attitude. Be sure to convey your enthusiasm for the role and your willingness to work collaboratively. Share examples from your past experiences where you've contributed to a team or gone above and beyond for customers to highlight your fit for the role.