At a Glance
- Tasks: Join our team to create amazing customer experiences and support store operations.
- Company: SPAR Cowbridge Road, a vibrant retail environment with a focus on community.
- Benefits: Enjoy generous discounts, flexible pay access, and a supportive workplace culture.
- Other info: We promote inclusivity and offer great career growth opportunities.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 20000 - 25000 £ per year.
- Customer Team Member (18+) SPAR Cowbridge Road
- We have an exciting opportunity for a
- SPAR Customer Team Member . As a Customer Team Member at
SPAR Cowbridge Road , you will play a vital role in supporting our store management team and creating a positive customer experience.
You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
• Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi‑buy offers to ensure maximum sales at our Cowbridge Road SPAR store.
• Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
- Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
Benefits
• Excellent benefits package including
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi‑diverse culture.
- Gain hands‑on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘Early Pay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme.
- Cycle to work – Bicycle purchase scheme.
- Long Service Awards.
- Inclusive Environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.
We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
