At a Glance
- Tasks: Provide excellent customer service and assist with store operations in a fast-paced environment.
- Company: Join A.F. Blakemore, a leading UK convenience store chain with a family business ethos.
- Benefits: Enjoy competitive pay, generous staff discounts, and a supportive work culture.
- Other info: Flexible hours, career growth opportunities, and wellbeing support available.
- Why this job: Gain hands-on experience while making a real impact in your community.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
The predicted salary is between 12 - 12 £ per hour.
Key Tasks/Responsibilities
Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our
- Buckley
- SPAR store
Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What's in it for you?
• Excellent benefits package including
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands‑on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘Early Pay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards
About us
At A.
Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future.
What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing circa 6000 people and generating a turnover of £1.2 billion.
We combine the strength of a global brand, while maintaining the values of a family business.
We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with over 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.
Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries.
With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group.
Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
Inclusive environment
as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.
We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
- Department
- Contract type
- Permanent
- Hours
- Up to £12.25 p/hr (depending on age)
- Staff Discount
- Staff Lottery
- Company Pension Scheme
- Savings Scheme
- Long Service Awards
- Cycle to Work Scheme
- Staff Social Fund
- Life Cover
- Health Cash Plan
- Employee Volunteering opportunities
- Closing date for applications
- 5th September, 2026
- #J-18808-Ljbffr
Customer Team Member (Food To Go) in Buckley employer: A.F. Blakemore & Son Ltd
At A.F. Blakemore & Son Ltd, we pride ourselves on being a dynamic and inclusive employer that values the growth and development of our team members. With a strong commitment to community engagement and a supportive work culture, we offer competitive benefits, including enhanced maternity and paternity pay, flexible working hours, and a generous staff discount. Join us in our award-winning Newtown store, where you can make a meaningful impact while enjoying a fulfilling career in retail.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member (Food To Go) in Buckley
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at A.F. Blakemore & Son Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like A.F. Blakemore & Son Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Team Member (Food To Go) in Buckley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to A.F. Blakemore & Son Ltd:Your cover letter is your chance to shine! Tell us why you want to work at A.F. Blakemore & Son Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at A.F. Blakemore & Son Ltd!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
