At a Glance
- Tasks: Assist in delivering exceptional customer service and preparing delicious food items.
- Company: Philpotts, a well-established catering company with a reputation for quality.
- Benefits: Enjoy free meals, generous discounts, and excellent training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and employee wellbeing.
- Why this job: Join a friendly team and gain hands-on experience in a fast-paced environment.
- Qualifications: Basic education required; customer service experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Overview
Catering Assistant in our Philpotts Colmore Row, Birmingham
Various shifts Monday – Friday between 6am – 16:30pm
£12.75 per hour dependent on age
Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception. With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.
Role Overview
To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors.
Key Tasks / Responsibilities
- To deliver customer service in a friendly, professional and efficient manner
- The preparing of a variety of food items to the highest standards, in order to meet customer demand
- Ensuring that all areas of the shop and food products are displayed in a clean, tidy and attractive manner
- Seeking to maximise the sales and profitability within the store
- Working as a team with the Store Manager and other Team Members
- Reports all customer complaints to manager on duty
- To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training
Skills & Experience
Essential
- Basic education (numeracy and literacy)
Desirable
- NVQ level 2-3 in retail skills, customer care (or similar)
- Previous cash handling experience
- Experience in a customer facing role
What's in it for you?
- Excellent benefits package including: Free meal
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme NEST pension scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards
- Uniform provided
- Inclusive environment as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.
- We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department: Retail Bakery - Philpotts
Contract type: Permanent
Hours: See above
Closing date for applications: 4th July, 2026
Philpotts Catering Assistant in Birmingham employer: A.F. Blakemore & Son Ltd
Philpotts is an exceptional employer located in Birmingham, offering a vibrant work culture that prioritises employee development and well-being. With a commitment to quality food and customer service, employees benefit from a generous package including free meals, extensive training opportunities, and a supportive environment that values inclusivity. Join us to be part of a team that not only serves delicious food but also fosters personal and professional growth.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Philpotts Catering Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Philpotts. Understand their values and what makes them stand out in the catering industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Catering Assistant, especially in customer service and food preparation.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It’s all about making a great first impression, so wear something that reflects the friendly and efficient service Philpotts is known for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Philpotts Catering Assistant in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Catering Assistant role at Philpotts. Highlight any relevant experience you have in customer service or food preparation, and don’t forget to mention your passion for quality food!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the role. Remember, we’re looking for efficiency just like in our service!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Stuff
Before the interview, make sure you understand Philpotts' values and what they stand for. Familiarise yourself with their menu and the types of food they offer. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role is all about providing friendly and efficient service, think of examples from your past experiences where you excelled in customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer.
✨Team Player Vibes
Philpotts values teamwork, so be prepared to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service. Highlighting your ability to contribute positively to a team will set you apart.
✨Dress the Part
Even though it’s a catering role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the position. Plus, it aligns with the professional image Philpotts aims to maintain.
