At a Glance
- Tasks: Lead the team and ensure a high-performing store while delivering exceptional customer service.
- Company: Join a dynamic SPAR store with a focus on community engagement and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic staff discounts.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
The predicted salary is between 13.75 - 13.75 £ per hour.
Minimum 16 hours per week - including evenings and weekends. Must be willing to work overtime. Various shifts between 6am and 10pm.
We are currently seeking a talented Duty Manager to help drive success and growth.
Key Responsibilities- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands‑on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through 'EarlyPay', 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Job Details- Department: Retail - SPAR Store Management (inc Foodservice).
- Contract type: Permanent.
- Hours: Minimum 16 hours per week.
- Salary: £13.75 per hour plus opportunity to earn a bonus and excellent benefits.
- Bonus Scheme, Company Sick Pay, Additional Holidays, Company Pension Scheme, Life Cover, Staff Discount, Long Service Awards, Cycle to Work Scheme, Employee Volunteering opportunities.
Duty Manager ALSAGER SPAR Store Retail - SPAR Store Management (inc Foodservice) employer: A.F. Blakemore & Son Ltd
Join our dynamic team at the ALSAGER SPAR Store, where we prioritise employee growth and a supportive work culture. As a Duty Manager, you'll benefit from flexible working hours, comprehensive training, and an excellent benefits package, including enhanced maternity and paternity pay, staff discounts, and wellbeing support. We are committed to fostering an inclusive environment that empowers our employees to thrive while delivering exceptional customer service in a fast-paced retail setting.
Contact Details:
A.F. Blakemore & Son Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager ALSAGER SPAR Store Retail - SPAR Store Management (inc Foodservice)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including A.F. Blakemore & Son Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Duty Manager ALSAGER SPAR Store Retail - SPAR Store Management (inc Foodservice)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like A.F. Blakemore & Son Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at A.F. Blakemore & Son Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about A.F. Blakemore & Son Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at A.F. Blakemore & Son Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at A.F. Blakemore & Son Ltd!
