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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional customer experiences and manage store operations.
- Company: Join a dynamic retail business with over 260 SPAR stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible hours, and great staff discounts on fresh products.
- Why this job: Make a real impact in your community while developing your skills in a fast-paced environment.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Inclusive workplace with excellent training opportunities and support for personal development.
The predicted salary is between 13 - 16 £ per hour.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
£13.25 p/h Must have management experience. 25 Hours p/w. Morning, Evening, and Weekend schedules.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI's.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging coaching style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and acting on opportunities to engage with and support the local community of Abertridwr.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and applying learning to improve own performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high-volume, fast-paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including:
- Early access to your pay through 'EarlyPay'.
- 24/7/token access to your payslips via HR/Payroll portal.
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Abertridwr. Join us in making a difference in the local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Duty Manager in Abertridwr employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Abertridwr
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching SPAR and understanding their values. Show us how your management experience aligns with their commitment to exceptional customer service and community engagement.
✨Tip Number 3
Practice common interview questions related to team management and customer service. We want to see how you handle real-life scenarios, so think of examples from your past roles that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SPAR team and making a difference in Abertridwr.
We think you need these skills to ace Duty Manager in Abertridwr
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience and any relevant skills that match the Duty Manager role. We want to see how your past experiences can help us deliver exceptional customer service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how you can contribute to our team at SPAR Abertridwr. Keep it engaging and personal, just like we do with our customers.
Showcase Your Leadership Skills: In your application, emphasise your ability to manage and motivate a team. We’re looking for someone who can lead by example and create a positive work environment, so share any relevant examples from your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and allows us to keep track of all applicants easily. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know Your Store Inside Out
Before the interview, make sure you research SPAR and understand their values, mission, and the specific store you're applying to. Familiarise yourself with their community engagement efforts and how they promote exceptional customer service. This will show your genuine interest in the role and the company.
✨Showcase Your Management Skills
Prepare examples from your previous management experience that highlight your ability to lead a team, handle performance management, and ensure a safe working environment. Be ready to discuss how you've motivated and developed your team in past roles, as this is crucial for a Duty Manager position.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond to provide exceptional customer service. Be prepared to explain how you would handle difficult situations or complaints, as this will reflect your commitment to maintaining high service standards in the store.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the store's goals, team dynamics, or opportunities for professional development. This not only demonstrates your interest but also helps you gauge if the company culture aligns with your values.
