Duty Manager in Abertridwr

£13.25 p/h

Must have management experience.

25 Hours p/w.

Morning, Evening, and Weekend schedules.

Company Overview

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Key Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPIs.
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging coaching style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts.
• Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
• Working with colleagues to promote the store by identifying and acting on opportunities to engage with and support the local community of Abertridwr.
• Adhering to all company policies and procedures and processes.

Duty Manager Skills Required

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and applying learning to improve own performance.

What’s in it for you?

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Outstanding Training & Development opportunities.
• Gain hands‐on experience in a high‐volume, fast‐paced environment.
• Enhanced Maternity & Paternity pay packages.
• Flexible working hours opportunity.
• Excellent additional benefits package including: Early access to your pay through "EarlyPay".
• 24/7/token access to your payslips via HR/Payroll portal.
• 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Company Pension Scheme.
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
• NEST pension scheme.
• Extra Holiday - Purchase Scheme.
• Long Service Awards.

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Abertridwr. Join us in making a difference in the local community through exceptional service and a commitment to excellence.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.