Duty Manager

Duty Manager

Llanidloes Full-Time No home office possible
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At a Glance

  • Tasks: Lead and motivate a team while ensuring exceptional customer service in a dynamic retail environment.
  • Company: Join an innovative retail business with over 260 SPAR stores and a commitment to excellence.
  • Benefits: Enjoy competitive pay, flexible hours, staff discounts, and outstanding training opportunities.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Previous management experience in retail and a passion for customer service.
  • Other info: Inclusive workplace with excellent career growth and support for personal development.

Overview

Duty Manager (SPAR) Llanidloes (18+)

£13.25 p/h

30 Hours p/w – may be more when store needs.

Various shifts available – must be able to work weekends.

Monday-Sunday mix of 7am opens and 11pm closes.

Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Llanidloes SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company owned Llanidloes SPAR store.. As a member of the \’Duty Manager\’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager\’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through \’Brilliant Basics, Moments of Wow, Food For Later, Food For Now\’.

Key Responsibilities

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
  • Assisting the Store Manager to deliver all store operations, objectives and KPI\’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other \’management\’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Llanidloes
  • Adhering to all company policies and procedures and processes

Duty Manager Skills Required

  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance

What\’s in it for you?

  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Cycle to work scheme
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development opportunities
  • Gain hands-on experience in a high volume, fast paced environment
  • Enhanced Maternity & Paternity pay packages
  • Flexible working hours opportunity
  • Excellent additional benefits package including:
    • Early access to your pay through \’EarlyPay\’
    • 24/7 access to your payslips via HR/Payroll portal
    • 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
    • Wellbeing support – access to emotional support, counselling, legal and financial advice
    • Company Pension Scheme
    • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
    • NEST pension scheme
    • Extra Holiday – Purchase Scheme
    • Long Service Awards

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Llanidloes. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

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Duty Manager employer: A.F. Blakemore & Son Ltd

As a Duty Manager at our award-winning SPAR store in Llanidloes, you will be part of a dynamic and innovative retail environment that prioritises exceptional customer experiences and employee development. We offer a supportive work culture with outstanding training opportunities, flexible working hours, and a comprehensive benefits package, including enhanced maternity and paternity pay, staff discounts, and wellbeing support. Join us to make a meaningful impact in the local community while advancing your career in a fast-paced, rewarding setting.
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Contact Detail:

A.F. Blakemore & Son Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out SPAR's social media and website. Understanding their values and community involvement can help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Duty Manager role.

✨Tip Number 3

Show off your leadership skills! Be ready to share specific examples of how you've motivated a team or handled challenges in previous roles. This is your chance to shine and demonstrate that you're the right fit for the job.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar as they make their decision.

We think you need these skills to ace Duty Manager

Leadership
Team Management
Customer Service
Performance Management
Cash Handling
Communication Skills
Decision Making
Planning and Organising
Collaboration
Flexibility
Problem-Solving
Coaching
Community Engagement
Adaptability

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your previous management or supervisory experience. We want to see how you've motivated teams and driven success in fast-paced environments like food retail.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Duty Manager role at our Llanidloes SPAR store.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements. We appreciate straightforward communication!

Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!

How to prepare for a job interview at A.F. Blakemore & Son Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the SPAR brand and its values. Understand their commitment to customer service and community engagement. This will help you align your answers with what they’re looking for in a Duty Manager.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you’ve handled challenges and driven results, as this will demonstrate your capability to support the Store Manager effectively.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios related to customer service, team management, and operational challenges. Practising these will help you articulate your thought process clearly during the interview.

✨Emphasise Your Flexibility

The role requires working various shifts, including weekends. Be ready to discuss your availability and willingness to adapt to the store's needs. Showing that you're flexible and committed to the team's success will make you a more attractive candidate.

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