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- Tasks: Join us as a Customer Team Member, providing top-notch service and supporting store operations.
- Company: SPAR is a dynamic retail business with over 5,000 employees, dedicated to exceptional customer experiences.
- Benefits: Enjoy flexible hours, generous staff discounts, early pay access, and comprehensive wellbeing support.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact in a fast-paced environment.
- Qualifications: Previous retail experience is preferred, but enthusiasm and a keen attitude are what we value most!
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities meeting the criteria.
SPAR Thurcroft, Rotherham
Min of 14 hours per week - possibly more hours when the store needs. Various shifts available, including evenings and weekends.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Thurcroft, Rotherham, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!’
Key Tasks/Responsibilities:- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining positive and friendly service. Upselling selected products and highlighting multi-buy offers to ensure maximum sales.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required. Adhering to all company policies, procedures, and processes.
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience with a ‘Challenge 25’ policy is desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
- Excellent benefits including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
- Opportunities to develop skills and capability in a supportive, diverse culture.
- Hands-on experience in a high-volume, fast-paced convenience store.
- Generous staff discount (excluding alcohol and cigarettes).
- Proactive promotion of internal candidates.
- Free tea and coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to payslips and rotas via HR/Payroll portal.
- Wellbeing support, including emotional support, counselling, legal, and financial advice.
- Company pension scheme.
- Company life insurance worth 1x annual salary, and 6x with pension scheme.
- Cycle to work scheme.
- Long service awards.
We are a dynamic, innovative retail, wholesale, and foodservice business, committed to delivering exceptional customer experiences. With 247 SPAR stores and over 5,000 employees, we have a turnover of £1.3 billion.
As a Disability Confident committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Additional Details:- Department: [Specify Department]
- Contract Type: Permanent
- Hours: Min 14 hrs p/w, possibly more when needed
- Pay: Up to £12.25 p/hr (depending on age)
- Benefits include staff discount, staff lottery, pension scheme, savings scheme, long service awards, cycle to work, staff social fund, life cover, health cash plan, and employee volunteering opportunities.
Customer Team Member THURCROFT Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member THURCROFT Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the concepts of 'Brilliant Basics' and 'Moments of Wow'. This will help you demonstrate your understanding of their approach during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by preparing examples from previous roles where you successfully managed multiple tasks. This is crucial for a role that involves stock management and customer service.
✨Tip Number 3
If you have experience with cash handling or retail operations, be ready to discuss specific situations where you ensured accuracy and efficiency. This will highlight your suitability for the role.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and independent work by sharing examples of how you've contributed to a positive team environment or taken initiative in past jobs. This aligns well with the collaborative culture at SPAR.
We think you need these skills to ace Customer Team Member THURCROFT Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you greeted customers, handled transactions, or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as attention to detail and ability to upsell products.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, like cash handling experience, understanding of retail operations, and your ability to follow instructions accurately.
Showcase Your Availability: Since the role requires flexibility with shifts, clearly state your availability in your application. Mention if you can work evenings and weekends, as this will strengthen your application.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Showcase Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your friendly approach and problem-solving skills.
✨Familiarise Yourself with Store Operations
Understand the key tasks involved in store operations, such as stock management and cash handling. Be ready to discuss how you would contribute to maintaining a clean and organised sales floor, as well as your experience with any relevant procedures.
✨Demonstrate Your Team Spirit
This role requires working both independently and as part of a team. Think of instances where you've collaborated effectively with others or taken the initiative to support your colleagues, and be prepared to share these during the interview.
✨Research the Company Culture
Study the values and mission of the company. Being able to articulate why you want to work for them and how you align with their commitment to exceptional customer experiences will show your genuine interest in the role.
