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- Tasks: Join us as a Customer Team Member, delivering top-notch service and supporting store operations.
- Company: SPAR is a leading retail and foodservice business with over 245 stores and 5,000 employees.
- Benefits: Enjoy generous staff discounts, early pay access, and a supportive work environment.
- Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to exceptional customer experiences.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
Customer Team Member (18+) SPAR Sleaford.
5:30am-11pm Monday-Sunday.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Sleaford, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at ourSleafordSPAR store
Store Operations: - Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please download the job description for more information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Contract type
Permanent
Hours
Up to £12.25 p/hr (depending on age)
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
19th September, 2025
Associated files
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Customer Team Member SLEAFORD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member SLEAFORD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you connect with the company's mission during your interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills before the interview. Since this role heavily focuses on creating a positive customer experience, think of examples from your past experiences where you provided excellent service or resolved customer issues effectively.
✨Tip Number 3
Be prepared to discuss how you would handle specific scenarios related to retail operations, such as stock management or upselling products. This shows that you understand the day-to-day responsibilities and are ready to contribute from day one.
✨Tip Number 4
Show enthusiasm for working in a team environment. Highlight any previous teamwork experiences and how you contributed to achieving common goals, as this role requires collaboration with store management and colleagues.
We think you need these skills to ace Customer Team Member SLEAFORD Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully contributed to customer satisfaction in previous positions, and how you can bring that experience to SPAR Sleaford.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or creating a positive shopping experience.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Highlight experiences where you've collaborated with others to achieve a goal, as well as times when you took initiative on your own.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment can set you apart. Brush up on stock management, cash handling, and the importance of maintaining a clean and organised sales floor to show you're ready for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, your experience with upselling, and how you handle difficult customers. Practising your responses will help you feel more confident during the interview.
