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- Tasks: Join us as a Customer Team Member, providing top-notch service and supporting store operations.
- Company: SPAR is a leading retail and foodservice business with over 245 stores and 5,000 employees.
- Benefits: Enjoy flexible hours, generous discounts, early pay access, and a supportive work culture.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on customer experiences.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
Customer Team Member (18+) SPAR Newport.
25 hours p/w, more when needed.
Evenings until 10pm and weekends.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Newport, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at ourNewport SPAR store
Store Operations: - Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please download the job description for more information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Contract type
Permanent
Hours
25 hrs p/w- more available when necessary
Up to £12.25 p/hr (depending on age)
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
29th September, 2025
Associated files
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Customer Team Member Newport (Pembrokeshire) Retail SPAR jobs (inc Greggs/Subway) Customer Team[...] employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member Newport (Pembrokeshire) Retail SPAR jobs (inc Greggs/Subway) Customer Team[...]
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the 'Brilliant Basics' and 'Moments of Wow'. This will help you demonstrate your understanding of their approach during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by preparing examples from previous roles where you successfully managed multiple tasks. This will highlight your suitability for the dynamic nature of the job.
✨Tip Number 3
Engage with the local community and understand what customers in Newport value most in their shopping experience. This knowledge can give you an edge in demonstrating your commitment to excellent customer service.
✨Tip Number 4
Be ready to discuss how you would handle specific customer scenarios, such as upselling products or dealing with complaints. This shows that you're proactive and prepared for the role.
We think you need these skills to ace Customer Team Member Newport (Pembrokeshire) Retail SPAR jobs (inc Greggs/Subway) Customer Team[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you greeted customers, handled transactions, or managed stock.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as attention to detail and ability to work in a team.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, like cash handling experience, understanding of retail operations, and customer service excellence.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or enhancing their shopping experience.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Highlight experiences where you've collaborated with others to achieve a goal, as well as times when you took initiative on your own.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment is key. Brush up on stock management, cash handling, and the importance of maintaining a clean and organised sales floor, as these are vital aspects of the job.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, your experience with upselling, and how you handle difficult situations. Practising your responses can help you feel more confident during the interview.
