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For Companies At a Glance
- Tasks: Join us as a Customer Team Member, providing top-notch service and supporting store operations.
- Company: Be part of a dynamic retail business with over 246 SPAR stores and a £1.3 billion turnover.
- Benefits: Enjoy flexible hours, generous discounts, early pay access, and a supportive work culture.
- Why this job: Gain hands-on experience in a fast-paced environment while making customers smile every day!
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key.
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
Evening shifts.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Burntwood, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Burntwood SPAR store
Store Operations: - Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 246 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please download the job description for more information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Contract type
Permanent
Hours
10p/w
Up to £12.25 p/hr (depending on age)
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
17th August, 2025
Associated files
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Customer Team Member Burntwood Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member Burntwood Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills. Since this role heavily focuses on creating a positive customer experience, think of examples from your past experiences where you provided excellent service or resolved customer issues effectively.
✨Tip Number 3
Be prepared to discuss your teamwork abilities. This position requires working closely with others, so think of specific instances where you've successfully collaborated with colleagues to achieve a common goal.
✨Tip Number 4
Show enthusiasm for the role and the retail environment. Employers love candidates who are passionate about their work, so express your eagerness to contribute to the store's success and your willingness to learn and grow within the company.
We think you need these skills to ace Customer Team Member Burntwood Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to contribute to a positive customer experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the store's success through your skills and ideas.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Showcase Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've positively interacted with customers in the past, highlighting your friendly and welcoming approach.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to stock management and processing transactions. During the interview, mention any previous experiences where your attention to detail made a difference, such as ensuring stock freshness or accuracy in cash handling.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a retail environment can set you apart. Brush up on common tasks like stock rotation, price changes, and promotional displays, and be ready to discuss how you can contribute to these areas.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Share examples from your past roles that demonstrate your capability to thrive in both settings, showcasing your enthusiasm for contributing to a team while also being self-motivated.
