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- Tasks: Join our team to create amazing customer experiences and support store operations.
- Company: Dynamic retail business with a commitment to exceptional service and inclusivity.
- Benefits: Generous staff discounts, holiday pay, and early access to your earnings.
- Why this job: Be part of a vibrant team and develop your skills in a fast-paced environment.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
- Other info: Opportunities for career growth and a supportive workplace culture.
Customer Team Member (18+) SPAR Broughton Astley.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Broughton Astley, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Broughton Astley SPAR store
Store Operations:
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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Customer Team Member Broughton Astley Retail SPAR jobs (inc Greggs/Subway) Customer Team Member employer: A.F. Blakemore & Son Ltd
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member Broughton Astley Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Broughton Astley and check out the vibe. Familiarise yourself with the layout, products, and any promotions. This shows you’re genuinely interested and helps you chat confidently during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle inquiries. Role-play with a friend or family member to get comfortable with upselling and providing that 'Brilliant Basics' service we love.
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest how you could contribute to creating those 'Moments of Wow'. Employers love candidates who can think outside the box and bring fresh ideas to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining our team. Don’t miss out on this opportunity to be part of something great!
We think you need these skills to ace Customer Team Member Broughton Astley Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at SPAR Broughton Astley.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience you have in customer service or retail, and mention specific skills that align with what we’re looking for, like attention to detail and teamwork.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our Customer Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Know the Customer Experience
Familiarise yourself with the key aspects of customer service that the role emphasises, like 'Brilliant Basics' and 'Moments of Wow'. Think about how you can create a positive experience for customers and be ready to share examples from your past experiences.
✨Showcase Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss how you contribute to a team environment. Share specific instances where you’ve collaborated effectively or helped improve team dynamics in previous roles.
✨Demonstrate Attention to Detail
The job requires excellent attention to detail, especially when it comes to stock management and customer transactions. Be ready to talk about how you ensure accuracy in your work and any systems you use to keep track of details.
✨Prepare for Upselling Scenarios
Upselling is a key part of maximising sales. Think of ways you could encourage customers to try additional products. Prepare a few examples of how you’ve successfully upsold in the past or how you would approach it in this role.
