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- Tasks: Support Account Managers with customer interactions and order processing.
- Company: Join a thriving tech company expanding into new markets.
- Benefits: Enjoy 25 days holiday, paid volunteering days, and a fun work environment.
- Why this job: Kickstart your career in tech with opportunities for growth and valuable experience.
- Qualifications: Passion for technology, strong communication skills, and ambition to excel in sales.
- Other info: Fluency in French or German is a plus; training and development provided.
The predicted salary is between 21600 - 36000 £ per year.
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Are you a tech enthusiast with a hunger for success and a passion for customer service? Do you dream of growing your career in the dynamic world of technology ? If you\’re ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you!
We are looking for a number of Sales Support colleagues to work with our UK and Global market as well as the French and German markets so applications are also welcome from candidates who are fluent in either or both of these languages.
This is an exciting time to join a growing and thriving business as we expand our offices into Germany and the U.S.
Role And Responsibilities
- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- To undertake additional duties that may be required from time to time.
Skills Required
- A strong interest in technology and its applications in businesses.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Highly organized with a keen attention to detail.
- Ambition and drive to excel in a sales-oriented career. Strong organisational skills with excellent attention to detail
- Quick thinker, methodical with the ability to multitask and prioritise work
- Problem solving and identifying the route cause for continuous improvement
- Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.
What You Can Expect From Us
- A fast-paced and fun working environment
- A place where you can learn and your opinion is valued
- Workplace pension after 3 months service
- 25 days holiday (excluding bank holidays)
- Paid Volunteering Days
- Free on-site parking at Cheshire office
- Training and development
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Sales Support Administrator employer: A Deeper Understanding
Contact Detail:
A Deeper Understanding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in technology and how they impact customer service. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about tech topics. Being articulate and confident in discussing technology will be crucial when interacting with clients.
✨Tip Number 3
Network with professionals in the tech industry, especially those in sales support roles. Attend relevant events or join online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Showcase your organisational skills by creating a system to track your job applications and follow-ups. This will help you stay on top of your applications and demonstrate your attention to detail.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your interest in technology and customer service. Emphasise any relevant experience that showcases your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your ambition to grow into an Account Manager and how your skills align with the responsibilities outlined in the job description.
Showcase Language Skills: If you are fluent in French or German, be sure to mention this prominently in your application. Highlight any experiences where you have used these languages in a professional setting.
Highlight Problem-Solving Abilities: In your application, provide examples of how you've successfully solved problems in previous roles. This will demonstrate your quick thinking and methodical approach, which are key for the Sales Support Administrator position.
How to prepare for a job interview at A Deeper Understanding
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share examples of how you've engaged with tech in your previous roles or personal projects, as this will demonstrate your genuine interest and fit for the Sales Support Administrator position.
✨Highlight Your Communication Skills
Since excellent communication is key for this role, prepare to discuss specific instances where you've successfully communicated with clients or colleagues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your interpersonal skills.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage your time and tasks effectively. Provide examples of how you've prioritised work in a fast-paced environment, and mention any tools or methods you use to stay organised, as this will align with the job's requirements.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you approached them. This will show your potential employer that you're a quick thinker who can handle the dynamic nature of the job.
