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- Tasks: Lead customer discovery and turn insights into actionable product specifications.
- Company: Join A-dapt®, an award-winning AI company transforming performance with innovative technology.
- Benefits: Competitive salary, equity package, and rapid growth tied to company success.
- Why this job: Be at the forefront of breakthrough technology and influence its direction.
- Qualifications: Experience in product delivery and strong customer engagement skills.
- Other info: Exciting opportunity to grow with a dynamic team expanding across the UK and US.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A-dapt® is seeking a Product Delivery Lead who is exceptional at turning raw customer insight into world-class product specifications for our development team. This role is ideal for someone who loves getting close to users, e.g. lawyers, trainers, corporate teams, extracting patterns from real workflows, and translating them into clear, testable, buildable product requirements.
Your superpower will be turning qualitative discovery into quantitative product decisions that drive value and adoption.
A-dapt® is a multi-award-winning AI company pioneering a human-centred “emotional mirror” technology that helps people perform, communicate, and present themselves more effectively. Our Adaptive Media® format combines EmotionAI, LLMs, and performance analytics, proven through several years of R&D and large-scale deployments across UK and French education and soft-skills training.
In 2025 we pivoted into the legal sector, where the need for emotionally intelligent performance tools is both urgent and underserved. We’re now launching our first commercial product with the UK’s leading witness-preparation company, and expanding into the US with TestMyWitness.com, our AI-powered witness-performance analysis platform.
We are a small, highly focused team entering a pivotal and very exciting stage of growth. This role comes with salary progression tied to revenue milestones, meaning compensation can increase rapidly as revenues and financing allow. There will also be an equity package, giving you real ownership and alignment with the long-term success of the company.
We’re looking for someone who has delivered products end-to-end, who enjoys working directly with customers, and who understands how to collaborate with engineering on complex technical products. This is a rare opportunity to join early, influence the direction of a breakthrough technology, and grow with a company that is expanding across the UK, Europe, and the US.
What You Will Do
- Run focused customer discovery with lawyers, trainers, and enterprise users to uncover real workflows, pain points, and “jobs to be done.”
- Turn insights into clear, testable product specifications — PRDs, user stories, acceptance criteria, data needs.
- Build fast discovery–validation loops using prototypes and user testing to confirm value before engineering starts.
- Work closely with the CTO and engineering to break work into sprints, manage QA and regression, and ensure high-quality releases.
- Use product analytics + customer feedback to refine priorities and maintain a living roadmap grounded in real user behaviour.
Who You Are
- Strong in customer-facing discovery, able to extract clear product logic from complex conversations.
- Excellent at turning feedback into structured, buildable requirements.
- Disciplined in documentation, specs, and acceptance criteria.
- Comfortable working with AI-era products.
- Thriving in a small team - but ready to scale.
Product Delivery Lead in London employer: A-dapt
Contact Detail:
A-dapt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Delivery Lead in London
✨Tip Number 1
Get to know the company inside out! Research A-dapt® and its products, especially the emotional mirror technology. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your customer discovery skills! Think about how you would engage with lawyers or trainers to uncover their pain points. Role-play these scenarios with a friend to build confidence and refine your approach.
✨Tip Number 3
Prepare to discuss your past experiences in product delivery. Be ready to share specific examples of how you've turned customer insights into actionable product specifications. This will demonstrate your ability to deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our exciting journey at A-dapt®.
We think you need these skills to ace Product Delivery Lead in London
Some tips for your application 🫡
Show Your Passion for Customer Discovery: When you're writing your application, make sure to highlight your love for getting close to users. Share examples of how you've engaged with customers in the past and how that has shaped your understanding of their needs.
Be Clear and Structured: We appreciate clarity! Use bullet points or headings to break down your experience and skills. This makes it easier for us to see how you can turn insights into clear, testable product specifications.
Demonstrate Your Technical Collaboration Skills: Since this role involves working closely with engineering, mention any experiences where you've collaborated on complex technical products. Show us how you can bridge the gap between customer needs and technical requirements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at A-dapt
✨Know Your Audience
Before the interview, research A-dapt® and their products thoroughly. Understand their mission, values, and the specific challenges they face in the legal sector. This will help you tailor your responses and demonstrate that you're genuinely interested in the role.
✨Showcase Your Discovery Skills
Prepare examples of how you've successfully conducted customer discovery in the past. Be ready to discuss specific techniques you used to extract insights from users, especially in complex environments like legal or corporate settings. Highlight your ability to turn qualitative data into actionable product specifications.
✨Emphasise Collaboration
Since this role involves working closely with engineering teams, be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've worked with technical teams to break down projects into manageable sprints and ensure high-quality releases.
✨Be Data-Driven
A-dapt® values data-driven decision-making, so come equipped with examples of how you've used product analytics and customer feedback to refine product priorities. Discuss how you've maintained a living roadmap based on real user behaviour and how that has influenced your past projects.