At a Glance
- Tasks: Support culinary teams to deliver high-quality dishes and enhance guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Exciting work environment, opportunities for growth, and a chance to make guests smile.
- Other info: Dynamic role with opportunities to influence and inspire across multiple sites.
- Why this job: Be part of a team that creates unforgettable experiences through exceptional food quality.
- Qualifications: Experience in high-volume kitchens and knowledge of food safety standards.
The predicted salary is between 30000 - 40000 £ per year.
The role will play a key function in supporting resort culinary teams to consistently deliver high-quality dishes in line with the recipes specified in Starchef or by our franchise partners (retail). This role will focus on driving improvements in food quality and guest satisfaction by ensuring strict adherence to recipe standards and enhancing operational skills through targeted training and support.
Key responsibilities include:
- Supporting chefs in delivering exceptional guest experiences through consistent food quality.
- Monitoring and improving key performance indicators related to food cost, wastage, and margin.
- Holding teams accountable to ensure operational standards and recipe compliance are met.
- Collaborating with venues to identify and address gaps in culinary execution and training.
- Supporting resort teams in compliance to H&S and FSMS policy through regular audit routines.
Key Responsibilities
- Accountable for supporting resorts to achieve operational excellence by auditing recipe and dish accuracy, food presentation and quality to drive standards and NPS scores.
- Accountable for auditing venue standards to ensure high standards of cleanliness, good food technical practices and health and safety procedures are always followed.
- Support L&D with identifying chefs’ skills gaps to improve team skills, competency and develop chef knowledge.
- Responsible for admin tasks to add and update all recipes in e.g. Starchef, TenKites and DateCodeGenie.
- Responsible for providing all pre-launch menu and recipe details to support a successful menu launch, with ongoing support and training for consistent menu execution.
- Ensure food safety regulations are strictly adhered to.
- Support the Technical Food Safety Team with ensuring accurate food allergen visibility to guests.
- Support the Finance Business Partner in understanding margin performance against theoretical GP targets.
- Support Procurement in advising best equipment to aid commercial performance and maximise profitability via product consolidation with clear plans to reduce redundant stock.
- Support Procurement with ongoing food quality reviews, product selection and substitution sign off to drive costs down whilst retaining food quality.
- Support Proposition with occasional menu dish development.
- Aware of TI/NPS scores for food quality and supports changes to help improve scores and reduce guest problems.
- Support resort leadership with reviewing action plans following issues identified through audits.
- Support franchise venues with BOH operations to drive quality and brand standard compliance.
About You
- Knowledge of food production processes and techniques.
- Operational knowledge of multi-site high-volume kitchen environments – buffet & retail.
- Experience in introducing operational improvements to grow food quality scores.
- Sound knowledge of HACCP, Food Safety, and Health & Safety standards.
- Level 4 food safety.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Ability to influence and inspire teams across multiple sites.
- High standards and attention to detail.
- Flexible approach.
- Great communication skills.
- Problem solving attitude.
If this role sounds perfect for you, we would love to hear from you. Please follow the application link to apply now.
Operational Support Chef employer: A company name
At Butlin's, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and satisfaction. As an Operational Support Chef, you'll not only play a crucial role in enhancing our culinary standards but also benefit from ongoing training and development opportunities in a fun and dynamic environment. Join us in creating memorable experiences for our guests while being part of a team that truly cares for one another.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Chef
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butlin’s values and think about how you can align your experiences with them. Show us that you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to operational support and culinary standards. We want to see how you handle real-life scenarios, so be ready to share examples from your past experiences.
✨Tip Number 3
Don’t forget to ask questions! This is your chance to find out more about the role and the team. Ask about their current challenges or how they measure success in food quality. It shows us you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining Butlin’s directly!
We think you need these skills to ace Operational Support Chef
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and culinary excellence shine through. We want to see how your passion aligns with our mission to deliver high-quality dishes and exceptional guest experiences.
Highlight Relevant Experience:Make sure to showcase any experience you have in multi-site kitchen environments or operational improvements. We’re looking for someone who can hit the ground running, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This will help us see how you can contribute to our team right away.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at A company name
✨Know Your Culinary Stuff
Make sure you brush up on your knowledge of food production processes and techniques. Be ready to discuss how you've improved food quality in previous roles, as this will show your understanding of the culinary standards expected.
✨Showcase Your Operational Experience
Highlight your experience in multi-site high-volume kitchen environments. Prepare examples of how you've introduced operational improvements and driven food quality scores, as this aligns perfectly with what the role demands.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in the kitchen and how you resolved them. This will showcase your ability to adapt quickly and manage multiple priorities, which is crucial for this position.
✨Communicate Your Passion for Guest Satisfaction
Express your commitment to delivering exceptional guest experiences through consistent food quality. Share any relevant experiences where you've gone above and beyond to ensure guest satisfaction, as this aligns with the company's values.
