ARE YOU AN EXPERIENCED SENIOR CARER, TEAM LEADER OR SIMILAR, LOOKING TO TAKE THE NEXT STEP IN YOUR HEALTH AND SOCIAL CARE CAREER? JOIN AN EXPANDING AND WINNING TEAM! At ACC Care Group is seeking an individual who shares our values and passion to make a positive difference to peoples lives throughout our community. Due to growth we have an exciting opportunity for a Quality Officer to join our established team in Ipswich, Suffolk. The Quality Officer will support our branch team and our field-based workforce, responsible for:
- Providing supervision and support to our care staff.
- Completing probation reviews and supervisions for our care staff.
- Completing announced and unannounced spot checks in client's homes.
- Complete administrative duties related to the role including writing medication records and creating relevant reports.
- Coordinate care staff and offer support
- Oversee field staff training compliance
- Forming part of the out of hours team on a rotational basis
Our Ideal Candidate Must Possess:
- Previous experience within the care sector.
- Problem-solving skills and a calm persona.
- Excellent attention to detail and communication skills.
- A client-first-focused passion.
- Ability to work under pressure in a fast paced environment.
Requirements:
- Able to drive, and holds a full clean UK Driving Licence (use of company pool car for work-related tasks).
- Experience working with the Microsoft packages.
- A good understanding of CQC standards.
If you are looking for a change in career or a new fulfilling challenge, ACC Care Group can offer you:
- Company pension
- Positive, friendly and supportive team culture
- Refer a Friend scheme
- Employee Rewards
- Paid training
- Access to Blue Light Card discounts
- Excellent ongoing training and induction programme
- Company events and wellbeing programs
- Opportunity to gain nationally recognised qualifications
- Opportunities for progression within a growing business
- Use of the company pool cars
- Generous annual leave plus Bank Holidays and 1 extra day for your birthday!
- Monday to Friday working pattern
Contact us today to discuss your future with us!
It’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both). A DBS is required for all our roles at enhanced level. This will be requested during the recruitment process. All roles involve working with children, young people or vulnerable adults, along with the safeguarding responsibilities that this involves. ACC Care Group has a safeguarding commitment statement and is committed to promoting the welfare of vulnerable groups and every client.
Our inclusion statement applies to all applicants, and we actively welcome applicants with disabilities. If you require any reasonable adjustments for interview, please email francesca.jones@aclasscare.co.uk.
Codes of Conduct, ethical standards, safeguarding policies and expected behaviours. These set out the professional values, responsibilities and safeguarding commitments required of all ACC Care Group workers, ensuring safe, respectful and high‑quality care for every client.
Quality Officer - Suffolk in Ipswich employer: A CLASS CARE LIMITED
A CLASS CARE LIMITED is an exceptional employer in Ipswich, dedicated to fostering a supportive and inclusive work environment for Support Workers. With a strong emphasis on employee wellbeing, ongoing training opportunities, and clear pathways for career progression, we empower our staff to make a meaningful impact in the lives of adults with learning disabilities and autism. Join us to be part of a compassionate team that values your contributions and encourages personal growth.
