At a Glance
- Tasks: Lead the store team, drive sales, and ensure exceptional customer service.
- Company: Join BAPE, a global leader in premium streetwear known for iconic designs.
- Benefits: Enjoy a dynamic work environment with opportunities for personal development and team events.
- Other info: Flexible schedule and a chance to work with a renowned brand.
- Why this job: Be part of a creative culture that values teamwork and innovation in fashion.
- Qualifications: 3+ years in retail management, strong leadership, and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
BAPE is a leading premium streetwear brand that offers iconic designs and original patterns such as "BAPE® CAMO", "BAPE STA™", "SHARK HOODIE" and "BABY MILO®". In its global expansion, BAPE now has a presence worldwide in the US, UK, China and various Asian countries. Best known for its unique collaborations, it is highly supported by a wide range of fashionistas.
As a member of the BAPE retail team, you will serve as an ambassador of the BAPE brand and help us keep our commitment to providing exceptional customer service and brand experience at our retail stores. The primary responsibility of the Store Manager is to provide leadership and direction to the store team members and successfully achieve company goals. This person will ensure optimal staffing levels through recruitment, education and motivating the BAPE team who in turn will impact the store performance. They will ultimately be setting the example for quality customer service and engagement. The Store Manager will be expected to execute company strategies through maximizing store profitability. They will have control over store expenses, protecting company assets, and managing overall store standards and processes for customer service excellence, merchandise & inventory, retail operations and ensuring team participation is consistent and well managed.
Responsibilities
- Store sales management: achieve store sales targets monthly and annually, maximize store sales and profitability
- Manage and maintain staff productivity levels, set team KPI’s and oversee effective delegation of daily in-store responsibilities
- Manage day-to-day operations of the team, providing on-brand individual and group coaching, organize and lead staff meetings, briefings, performance reviews and ensuring that all company policies and procedures are being followed
- Monitor and maintain customer service excellence and ensure staff are providing quality shopping experience in-store
- Coach and mentor team in all areas of customer service and engagement, ensuring product and brand history knowledge is up to date and accurate
- Responsible for recruiting team, attracting talent, maintaining succession plan and developing a high-performing team
- Partner with the Operations Manager and HR to set general performance goals for team to encourage personal development, addressing performance issues, facilitating disciplinary actions and terminating employees when necessary
- Ensure compliance with employee record keeping policies and procedures for any HR/Payroll requirements according to company standards and policies
- Contribute towards achieving all financial and operational objectives including expense control, loss prevention, store inventory audits, and reporting to senior management as required
- Support in the organization of in-store marketing events and pro-actively grow professional relationships to increase brand awareness and drive traffic
- Ensuring visual merchandising standards are met in accordance with instructions from the VM team from Headquarters, direct and implement merchandising allocation, assortment and replenishment, ensure daily housekeeping standards are maintained on shop floor
- Model professional behavior as an example to the team whilst promoting a positive work environment that encourages teamwork and creativity
Personal qualities & qualifications
- 3+ years in a similar role at Store Managerial level in fashion retail
- Experience in a department store is preferred
- Proven ability to meet and exceed sales and profit results, with strong business acumen
- Proven ability to meet business goals through driving results in store
- Excellent written and verbal communication skills
- Strong interpersonal skills and able to display good leadership qualities, enthusiasm to motivate and drive a team
- Highly detail-oriented and excellent organizational skills
- Proficiency in Microsoft Office Applications, good mathematical literacy
- Ability to prioritize workload efficiently and able to work on a flexible schedule
Store Manager employer: A BATHING APE®
Contact Detail:
A BATHING APE® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with BAPE's brand identity and product lines. Understanding their iconic designs and collaborations will help you connect with the brand's ethos and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated staff or improved team performance, as this is crucial for a Store Manager role.
✨Tip Number 3
Network within the fashion retail industry, especially with those who have experience at BAPE or similar brands. Attend industry events or engage on social media to build connections that could provide insights or referrals.
✨Tip Number 4
Prepare to discuss your strategies for achieving sales targets and managing store operations effectively. Be ready to share your approach to expense control and loss prevention, as these are key responsibilities for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in fashion. Emphasise your achievements in sales targets and team leadership to align with BAPE's expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the BAPE brand and streetwear culture. Mention specific examples of how you've successfully managed teams and improved customer service in previous roles.
Showcase Leadership Skills: In your application, provide examples of how you've motivated and developed your team in past positions. Highlight any experience you have with recruitment and training, as these are key responsibilities for the Store Manager role.
Demonstrate Business Acumen: Include details about how you've contributed to achieving financial goals in previous roles. Discuss your experience with expense control, inventory management, and driving sales to show that you understand the business side of retail.
How to prepare for a job interview at A BATHING APE®
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for BAPE and its unique designs during the interview. Familiarise yourself with their iconic products and collaborations, as this will demonstrate your genuine interest in the brand and its culture.
✨Highlight Leadership Experience
As a Store Manager, you'll need to lead a team effectively. Be prepared to discuss your previous leadership roles, how you motivated your team, and any specific examples of how you achieved sales targets or improved customer service.
✨Demonstrate Customer Service Excellence
BAPE values exceptional customer service, so be ready to share examples of how you've provided outstanding service in the past. Discuss your approach to coaching team members on customer engagement and how you handle difficult situations.
✨Prepare for Operational Questions
Expect questions about managing store operations, including inventory control and expense management. Brush up on your knowledge of retail operations and be ready to explain how you would ensure compliance with company policies and maintain high standards in the store.