Strategic Customer Success Manager – Enterprise Finance in London
Strategic Customer Success Manager – Enterprise Finance

Strategic Customer Success Manager – Enterprise Finance in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive client relationships and enhance workflows in a dynamic financial tech environment.
  • Company: Leading financial technology firm based in Greater London.
  • Benefits: Competitive compensation and a flexible hybrid working model.
  • Why this job: Make a real impact by helping clients maximise their use of our innovative platform.
  • Qualifications: 2+ years of experience in account management and strong financial market knowledge.
  • Other info: Join a collaborative team and grow your career in a thriving industry.

The predicted salary is between 43200 - 72000 £ per year.

A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows. You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

Ideal candidates should have:

  • At least 2 years of relevant experience
  • Strong knowledge of financial markets
  • Excellent communication skills

This role offers competitive compensation with a hybrid working model.

Strategic Customer Success Manager – Enterprise Finance in London employer: 9fin

As a leading financial technology firm in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. Our employees benefit from competitive compensation, a hybrid working model, and ample opportunities for professional growth, making us an excellent employer for those looking to make a meaningful impact in the financial sector.
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Contact Detail:

9fin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Customer Success Manager – Enterprise Finance in London

Tip Number 1

Network like a pro! Reach out to your connections in the financial tech space and let them know you're on the lookout for opportunities. A personal referral can make all the difference in landing that interview.

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. This will help you tailor your answers and show them you're genuinely interested in the role.

Tip Number 3

Practice your communication skills! As a Strategic Customer Success Manager, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.

Tip Number 4

Don't forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge over other candidates. Let's get you that dream job!

We think you need these skills to ace Strategic Customer Success Manager – Enterprise Finance in London

Client Relationship Management
Workflow Enhancement
Collaboration Skills
Financial Markets Knowledge
Communication Skills
Account Management
Customer Network Expansion
Experience in Financial Technology

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in account management and your knowledge of financial markets. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can enhance client relationships. We love seeing genuine enthusiasm for the role.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at 9fin

Know Your Financial Markets

Make sure you brush up on your knowledge of financial markets before the interview. Be prepared to discuss recent trends and how they might impact client relationships. This will show that you’re not just familiar with the platform, but also understand the broader context in which it operates.

Showcase Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to record yourself. This will help you refine your delivery and ensure you come across as engaging and professional.

Demonstrate Client-Centric Thinking

Prepare examples from your past experience where you successfully enhanced client relationships or improved workflows. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to client success or how they measure the effectiveness of their platform. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Strategic Customer Success Manager – Enterprise Finance in London
9fin
Location: London

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  • Strategic Customer Success Manager – Enterprise Finance in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • 9

    9fin

    50-100
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